Job Summary

As part of our professional team, this role is integral to the company’s success. The ideal fit for this position would be an energetic, outgoing, people oriented candidate with good verbal communication and leadership skills, and the ability to work effectively in a fast-paced environment maintaining high level of guest room cleanliness and customer focus. The primary purpose of this position is to oversee the housekeeping operations to deliver an excellent guest experience. The housekeeping supervisor will be required to assist the General Manager and monitor standards. Specifically, responsible for performing the following tasks:

• Oversee the housekeeping operations
• Support departmental targets and objectives, work schedules, budgets, and policies and procedure
• Monitor the appearance, standards, and performance of the Housekeeping team with an emphasis on training and teamwork
• Assist the General Manager to maintain good communication and work relationships in all areas of the hotel
• Ensure staffing levels cover business demands
• Ensure ongoing training to support General Manager
• Manage staff performance issues in compliance with company policy and procedure
• Support managing, training and developing housekeeping team
• Perform Manager on duty when General Manager is unavailable
• Assist other departments whenever necessary

Guest Service

Always maintain a kind and courteous demeanor. Provides a pleasant experience to all of our guests and responds to guest inquiries in a timely fashion.

Teamwork and Communication

Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner. Helps team members in their duties and assists new associates in learning their new job skills. Communicates any issues of concerns and ensures all internal matters are presented to GM in a timely manner.

Cleanliness

Maintains the highest standard of cleanliness. Cleans and services and oversees the cleaning and servicing of guest rooms and service public areas as assigned.

Occupational Health & Safety

Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk. Complies with all company safety policies, procedures and instructions. Uses materials handling procedures and equipment provided to minimize contamination or injury. Reports to management any unsafe practice or condition and follows all Liberty safety initiatives.

Requirements

• Must be at least 18 years of age.
• Physically capable of standing for long hours.
• Ability to read, write and speak English language.
• Must be will to cover shifts when needed.
• Must be willing to work evenings, weekends, and holidays as needed.
• Must pass background check.

Disclaimer:

The list of Requirements, Duties and Responsibilities is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.