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The GSR is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
Job Description
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Requirements
Full Time
Accommodations
$26k-34k (estimate)
05/20/2023
06/01/2024
choicehotels.com
HAMMOND, LA
1,000 - 3,000
1939
Public
RAY PATEL
$500M - $1B
Accommodations
Choice Hotels is franchises hotels worldwide under the Ascend, Cambria, Comfort, Clarion, EconoLodge. MainStay, Quality, Rodeway Inn and other brands.
The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Representative job description and responsibilities
Accepts payment, makes change and presents departing guest checkout statements.
02/11/2022: Biloxi, MS
Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.
03/07/2022: Wichita Falls, TX
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/26/2022: Little Rock, AR
Verifying guest details upon arrival and allocating guest rooms.
03/17/2022: Lorain, OH
The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.
01/03/2022: Boulder, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Representative jobs
The Guest Services Representative will ensure the guests have a great experience.
01/27/2022: New York, NY
A guest service representative generally needs to have excellent communication skills.
12/31/2021: Lafayette, LA
Listen, understand and take action.
01/18/2022: Chico, CA
Measure and analyse customer feedback.
02/22/2022: Canton, OH
They also do greetings upon arrival of the guest and making them feel welcomed
02/17/2022: Santa Maria, CA
Step 3: View the best colleges and universities for Guest Services Representative.