Make a Difference in Your Community on a Daily Basis!

Join our team! Comfort Care Transportation is a company serving the greater Kansas City area. We provide services to individuals who need mobility transportation. We are specially equipped to transport riders in wheelchairs, stretchers or with other special needs.

We are looking for a reliable Dispatcher to act as a communication point for scheduling calls. You will receive requests , transmit messages and track vehicles.

The ideal candidate must be primarily an excellent communicator and able to remain calm and composed in overwhelming situations. You must be able to multi-task as well as take the appropriate action with little supervision.

The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities

• Receive emergency and non-emergency calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Requirements and skills

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods
• Fast typing with experience in data entry
• Knowledge of procedures and guidelines
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Schedule:

• 4 hour shift
• 8 hour shift

Work Location: In person