We are looking to hire a detailed-oriented office Billing Specialist responsible for assisting with AP invoice entry, ensuring timely billing of work performed, & AR collections. Hours are Monday thru Friday (8:00am to 5:00pm).

Responsibilities include:

• Assisting with entry of accounts payable invoices
• Reviewing service WIP report & working with peers to ensure timely billing of work orders.
• Oversee billing processes in accounts receivable.
• Resolve AR billing questions that are impeding the work being billed.
• Collecting on past due accounts & maintaining current aging.
• Responding to customer inquiries & disputes.
• Correction of discrepancies & billing errors.
• Payment posting.
• Updating customer files as information is received after installation. (Extended Warranties, equipment info, new customers, etc.)
• Maintaining customer history files in database.

Performance Indicators: Certain key business indicators that will measure the effectiveness of the Billing Specialist. These include the following:

• Timely billings
• Accuracy of postings
• Minimizing delinquency of receivables
• Accuracy of customer history files

Requirements include:

• High school diploma or equivalent education
• 2 years of customer service experience
• Excellent phone skills, listening skills with an empathetic voice and manner
• Proficiency in Microsoft Word, Excel, and Outlook
• Energetic with excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multitask

We offer a competitive benefits package. Please refer to our main page to see an overview.