Treasury Management Customer Analyst I
The Treasury Management Customer Analyst I (TMCA) team will support a National portfolio of 13,000 Treasury Management customers that are either assigned to the Relationship Center or Relationship Specialist portfolios. Their primary responsibility is to respond to and resolve internal and external requests primarily received by email from customers across all markets encompassing all lines of business and specialty industries. These requests most often involve adding, changing, or deleting accounts or services for existing customers and complex multi-layer research requests. This role will service our customers located in the US, Mexico, Europe, SE Asia and across the globe. This role will handle a high volume of inbound requests in a fast-paced environment and will process requests within an established service level.