• Act as focal point between customers, relationship managers, portfolio managers and loan closers as appropriate to facilitate loan servicing and coordinate resolution of issues.
• Provide customers with information for routine to highly complex inquiries.
• Provides administrative support to the Relationship Managers and Portfolio Managers.
• Assist in servicing financial and banking needs of lending and deposit customers.
• Assist with loan maintenance and monitoring.
• Assist in Portfolio Reporting activities by entering and retrieving information from various data collection sites.

Position Qualifications

• High school diploma or the equivalent (GED)
• 3 years of experience in a financial services customer service environment that includes working with loan products
• 2 years of experience utilizing Microsoft Office Products including Word, Excel and Power Point