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2 Call Center Agent Jobs in Auburn, MI

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Comerica Bank
Auburn, MI | Full Time
$33k-43k (estimate)
4 Months Ago
Comerica Bank
Auburn, MI | Full Time
$37k-49k (estimate)
5 Months Ago
Call Center Agent
Comerica Bank Auburn, MI
$33k-43k (estimate)
Full Time | Banking 4 Months Ago
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Comerica Bank is Hiring a Call Center Agent Near Auburn, MI

Call Center Agent - Full and Part Time 
Comerica Oaktec Building (Free Parking)
Hour of Operations 8am-9pm Monday-Friday, 8am-5pm Saturday
Various shifts available within the hours of operation
What we can offer you
  • Competitive compensation starting at $17.00
  • Shift differentials, language premiums and employee incentives
  • Flexible schedules
  • Paid Time Off (PTO)
  • Paid Holidays for Full Time Employees as well as Part Time individuals
  • Health, Dental, Vision and Life Insurance
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • The opportunity for career advancement
A Call Center Agent will have a passion for providing exceptional customer service whose primary objective will be to assist customers with their general account inquiries and requests. Meet or exceed key performance metrics while handling a high call volume of in-bound calls in a fast-paced environment. Successful candidates possess strong communication skills, time management and organizational skills. The Customer Contact Center offers growth opportunities for those who seek advancement.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$33k-43k (estimate)

POST DATE

01/19/2023

EXPIRATION DATE

05/04/2024

WEBSITE

comericabanktower.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1973

CEO

RALPH W BABB JR

REVENUE

$3B - $5B

INDUSTRY

Banking

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The job skills required for Call Center Agent include Customer Service, Call Center, Products and Services, Problem Solving, Customer Contact, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Agent positions, which can be used as a reference in future career path planning. As a Call Center Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent. You can explore the career advancement for a Call Center Agent below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Agent job description and responsibilities

Call center agents are at the frontline of providing solutions to customers’ problems.

02/14/2022: Killeen, TX

Call center agents need a cache of polite phrases to use when talking with customers.

01/08/2022: Syracuse, NY

Call center agents not only listen to customer complaints, but they also process requests.

03/10/2022: Wilmington, DE

Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.

01/23/2022: Danbury, CT

Manage difficult customer situations and transfer calls to appropriate persons when necessary.

01/22/2022: Altoona, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Agent jobs

A call center agent performs a number of functions that are more than just picking up calls.

12/21/2021: Riverside, CA

They are currently hiring for work at home call center agent positions.

01/13/2022: Indianapolis, IN

Learn to deal with angry customers.

02/07/2022: Oklahoma City, OK

Problem-Solving and Flexibility.

12/22/2021: Saint Paul, MN

Use a Calm Soothing Tone of Voice.

01/04/2022: Louisville, KY

Step 3: View the best colleges and universities for Call Center Agent.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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