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RoadBlock Solutions , a division of RSG International , is a leading provider and distributor of innovative safety products aimed at keeping roads, work zones and people safe. We develop and sell temporary and permanent steel road safety and security barriers for the North American market.
Job Summary
Reporting to the Senior Vice President, the Sales & Rental Coordinator will play a crucial role in managing the sales and rental process of our construction equipment and machinery. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for providing exceptional customer service.
Responsibilities

• Manage the sales and rental inquiries from clients via phone, email, and in-person visits.
• Coordinate with the sales team to identify equipment availability, pricing, and terms for rental or purchase.
• Prepare and process rental and sales contracts accurately and efficiently.
• Maintain accurate records of equipment inventory, availability, and rental/purchase history.
• Collaborate with the operations team to ensure timely delivery and pickup of equipment to/from clients.
• Assist clients in selecting the appropriate equipment based on their project requirements and budget.
• Provide excellent customer service by addressing client inquiries, concerns, and issues in a timely and professional manner.
• Coordinate with vendors and suppliers to procure equipment and materials as needed.
• Daily coordination in our software systems; M1 (ERP) and HubSpot (CRM).
• Generate reports on sales and rental activities, including revenue, utilization rates, and customer feedback.
• Assist in marketing efforts by promoting available equipment through various channels such as social media, website listings, and industry publications.
• Stay updated on industry trends, equipment specifications, and pricing to effectively advise clients and make informed recommendations.
• Participate in sales meetings, training sessions, and industry events as required.
• Adhere to company policies, procedures, and safety guidelines at all times.
• Other duties as assigned

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field preferred.
• Previous experience in sales, customer service, or rental coordination within the construction industry is highly desirable.
• Strong communication skills, both verbal and written, with the ability to interact effectively with clients, colleagues, and vendors.
• Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with rental management software is a plus.
• Detail-oriented with a high level of accuracy in data entry and contract preparation.
• Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.
• Knowledge of construction equipment, machinery, and terminology preferred.
• Valid driver’s license with a clean driving record.

RSG International has a fast-paced and collaborative work environment, where creativity, initiative, and innovation are valued. Offering a variety of programs including learning and development, wellness and community engagement, and events, employees are supported and driven to reach both personal and professional goals. By encouraging employee involvement, we foster an environment committed to diversity, inclusion, and sustainability, as well as promote a culture that is both physically and psychologically safe.
RSG International is committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner in accordance with state law.
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