Description

• Develops and defines the overall goals, objectives, performance standards, and other related benchmarks for all grocery operations in either Nespelem, Keller, or Inchelium.
• Ensures store locations are operated consistently to the greatest extent possible, while also recognizing and integrating the unique characteristics of each community into store operations.
• Responsible for all aspects related to human resources management, including hiring, orientation, supervision, time and attendance, training and development, incentivizing and motivating staff, evaluating performance, corrective and disciplinary actions, etc.
• Periodically reviews and analyzes the organizational and staffing concepts/structures with the Chief Operating Officer and Human Resources Department and may adjust as needed.
• Reviews and approves work schedules prepared by Site Supervisors and other subordinate staff, ensuring stores have adequate coverage across all shifts.
• Responsible for all aspects related to financial management, including accounts payables, accounts receivables, budget development, forecasting/reforecasting, financial reviews, variance analysis and reporting, etc.
• Ensures that Site Supervisors submit accurate accounting documentation, e.g. accounts payable, accounts receivable, cash sheets, supporting documents, etc., in a timely manner.
• Responsible for all aspects related to inventory management, including store layout, product selection, ordering, verifying deliveries, pricing, specials/discounts, stocking, discontinuing items, inventory counts and year-end audits, etc.
• Ensures all grocery store staff are complying with requirements surrounding cash controls, inventory management, health, and safety.
• Manages wholesalers and other vendors to ensure they are satisfying the expectations and requirements of the corporation.
• Responsible for all aspects related to capital improvements and property management/maintenance, utilizing internal staff members and independent contractors as needed in accordance with applicable permitting requirements, rules, and guidelines, including Colville’s Tribal Employment Rights Ordinance (TERO).
• Routinely meets with Chief Operating Officer, Site Supervisors/Department Leads, and maintenance staff to identify issues within each store/department, troubleshoot them, and identify appropriate solutions.
• Establishes a quality food services program at each store location and works with deli staff to provide options to our customers (including health menu selections), minimize waste, and maintain a high standard of customer service, cleanliness, and consistency. 
• Responds to customer concerns and complaints and seeks amicable resolution in a timely manner.
• Performs other related duties, responsibilities, and special projects as assigned.

Qualifications

• Bachelor’s degree in a business-related discipline, and forty-eight (48) months experience managing all operational aspects of a grocery store; OR,
• Associate degree in a business-related discipline, and seventy-two (72) months of experience managing all operational aspects of a grocery store; OR, 
• A combination of education and experience totaling ninety-six (96) months that provides the working 
• and demonstrated knowledge, skills, and abilities to manage all operational aspects of a grocery 
• store; applicant’s meeting this requirement must possess a high school diploma or equivalent. 
• Demonstrated knowledge of human resources principles and practices with the ability to effectively supervise, motivate, train, monitor, and follow-up with a wide range of staff members from site supervisors to line workers. 
• Demonstrated knowledge of accounting principles and practices with the ability to read and interpret financial statements, develop budgets, and reforecast as needed.
• Demonstrated knowledge of inventory principles and practices with the ability to order, secure, price, stock, and discontinue retail items in an effective and efficient manner.
• Demonstrated project management experience, with the ability to assign projects, monitor progress, and resolve identified issues. 
• Skill in the use of personal computers, including Microsoft Office Suite (mainly Word and Excel).
• Skill in the use of point-of-sale (POS) systems, inventory management programs, and accounting software. 
• Demonstrated ability to identify and resolve repair and maintenance needs in a timely and cost efficient manner.
• Ability to provide superior customer service on a consistent basis. 
• Ability to maintain STRICT confidentiality. 
• Ability to work independently and as a member of a close team. 
• Ability to effectively communicate both orally and in writing. 
• Ability to work irregular hours, including evenings, nights, weekends, and holidays when necessary. 
• Must possess a valid Washington State Driver’s License and be eligible for company insurance. 
• Must submit to and successfully clear a thorough background check, including criminal history, employment, and reference verifications

• Manual and finger dexterity as required to perform daily job duties.
• Ability to frequently walk and/or stand for prolonged periods of time.
• Ability to occasionally lift and/or move up to 100 pounds.
• Ability to frequently lift and/or move up to 50 pounds.
• Ability to frequently bend, squat, stoop, reach, climb and/or crawl.
• Occasionally works near or around electricity.
• Frequently works near or around machines and their moving parts.
• Occasionally exposed to toxic or caustic chemicals.
• Frequently exposed to a high level of noise in the work environment.
• Frequently exposed to outside weather conditions, including variations in temperature and precipitation.