CASE MANAGER

Join Our Team @ Columbia Chiropractic Center as a Case Manager Team Member – Empower Patients Towards Health Goals!

Are you passionate about making a positive impact on people's lives? Do you have a knack for effective communication and a keen eye for detail? We are seeking a dedicated and empathetic Case Manager Team Member to join our dynamic Exam & Case Acceptance department and play a pivotal role in guiding patients on their healthcare journey.

About Us:

At Columbia Chiropractic Center, we are committed to providing exceptional patient care and helping individuals overcome obstacles to achieve their health goals. As a Case Manager Team Member, you will be a vital part of our mission to create an unparalleled new patient experience and empower patients to commit to their treatment plans and financial agreements.

Role Overview:

As a Case Manager Team Member, you will:

- Meticulously complete new patient paperwork, ensuring accuracy and completeness.

- Engage in daily huddles, presenting comprehensive reports and preparing essential paperwork.

- Provide informative office tours to new patients, making them feel comfortable and acquainted.

- Conduct thorough new patient consultations, addressing concerns and gathering vital information.

- Skillfully perform exam screening tests, contributing to accurate treatment planning.

- Document crucial information during new patient exams, aiding effective decision-making.

- Present patient financial plans in a clear and professional manner, ensuring transparency.

- Collaborate with the team to support new patients in fulfilling agreements and fostering a patient-centric approach.

What We're Looking For:

We're searching for individuals who possess:

- Excellent communication skills, enabling empathetic engagement with patients and colleagues.

- A genuine interest in sales processes, guiding patients through obstacles, and promoting treatment plan adherence.

- Meticulous attention to detail, ensuring accuracy in all documentation and interactions.

- A strong background in healthcare, including health documentation, vital sign assessment, and documentation practices.

Why Columbia Chiropractic Center?

Joining our team means becoming a part of a collaborative and innovative environment where your skills and passion will be valued. As a Case Manager Team Member, you will contribute to:

- Crafting an exceptional new patient experience, making every individual feel valued and supported.

- Empowering new patients to identify motivating factors and commit to treatment plans.

- Achieving a high new patient case acceptance rate, contributing to our clinic's success.

- Maintaining high-quality patient records and fostering a positive team culture.

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Day shift
• No weekends

Ability to Commute:

• Columbia, MO 65203 (Required)

Work Location: In person