Operations Field Support Specialist 

The Operations Division is looking for a self-directed professional who exhibits a positive, customer-friendly can-do attitude to support the high-functioning teams in our department. As an Operations Field Support Specialist, you will provide administrative and business support to the Water, Wastewater, Electric and Gas Plants within Operations. You will leverage technologies to optimize our business processes while managing the daily tasks that our crews rely on to accomplish their work. If you enjoy working in a fast-paced environment where attention to detail is paramount, this may be the job for you!

Key Areas of Focus:

• Processing invoices (create Purchase Requests, Purchase Orders)
• Reconciling Pcards
• Reviewing time entry
• Scheduling/coordinating Water Treatment Plant Tours with attendees and plant personnel giving the tours
• Providing a high level of data quality awareness across multiple applications 
• Maintaining and updating calendaring systems
• Coordinating schedules, making reservations, and travel arrangements
• Ensuring data quality and performance levels in Plant Operations
• Preparing, proofing, and reconciling work orders in Maximo for closing and billing on a rotating schedule to meet deadlines
• Generating reports, spreadsheets, presentations, and other materials considered detailed in nature

Who you are: Idealcandidates will offer demonstrated hands-on experience providing business support services in a professional environment. We are most interested in your experience in the following areas, so please highlight your experience on your application/resume:

• Maximo or other Computerized Maintenance Management System (CMMS) application experience is helpful
• Drive for results with a focus on delivering quality work that adds value
• Good interpersonal skills with strong stakeholder engagement
• Objective, creative, and diplomatic team player with a positive can-do attitude
• Detailed oriented with strong organizational skills
• Ability to learn new technologies and programs 
• Skilled in verbal and written communication
• Excellent customer service skills with the desire to respond promptly to customer needs as well as requests for service and assistance
• Ability to apply creative solutions to problems

The military job codes/duty codes most closely related to this role are: 42A, 42B, 36B, 36P1, 36P2, 36P3, 36P4, 37F1, 37F2, 37F3, 37F4, 3S032, 3S052, 3S072, 3S0X2, PN, PS, IT, 6420, 6423, 6425, 6427, 9644, 9680, 3402, 3404, 3406, 3408

Who We Are: Colorado Springs Utilities is a four-service utility that has proudly provided electricity, natural gas, water, and wastewater services to the Pikes Peak region for 100 years. As a community-owned utility, we are devoted to serving our community through effective stewardship and management of our resources.

Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

• Time Off – Because everybody needs time off to recharge
  
  • Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year
  • Personal Leave –3 days per year of personal leave
  • Paid Holidays –12 paid holidays per year
  • Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather
  • Vacation Buy – Purchase up to 40 hours of additional vacation time
• Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire 
• Medical – Select from three comprehensive medical plans, starting at $0 per month. Employees also enjoy access to a Health Savings Account (HSA) and
• Flexible Spending Account (FSA). (effective the 1st of the month following your start date)
• Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements
• Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage (effective the 1st of the month following your start date)
• Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery (effective the 1st of the month following your start date)
• Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans
• Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase (effective the 1st of the month following your start date)
• Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more
• Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones (effective the 1st of the month following your start date)
• Life Insurance – Company-paid life insurance and supplemental coverage available (effective the 1st of the month following your start date)
• Tuition Reimbursement – Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement
• Qualifying Public Service Employer – Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program