Responsibilities:

• Greet patients professionally both in-person and on the phone
• Be able to properly route calls and address questions/concerns in a timely manner
• Check-in and check-out patients using an EMR system
• Optimize provider schedules and patient satisfaction with efficient scheduling
• Effectively communicate with the appropriate staff/physicians regarding patient/appointment changes
• Ensure accuracy with data entry
• Verify financial records and collect patient charges
• Maintain office inventory and equipment needs
• All other duties as assigned
• Ensure the waiting area is clean and organized
• Follow HIPAA guidelines to protect patient privacy

Experience:

- Previous experience working in a medical office or healthcare setting is preferred
- Familiarity with phone systems and handling high call volumes
- Knowledge of medical terminology and procedures
- Proficient in using electronic health record (EHR) systems
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities.

This position is full-time and requires the ability to handle a fast-paced environment, multitask, and prioritize tasks effectively. The ideal candidate should have a positive attitude, be reliable, and demonstrate professionalism when interacting with patients and colleagues. Must be able to travel between our two locations. If you are looking for a rewarding opportunity to work in a healthcare setting, please apply with your resume. We offer competitive pay and benefits package.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person