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Color Me Mine
Woodbury, MN | Full Time
$50k-67k (estimate)
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Color Me Mine Studio City
Studio, CA | Full Time | Part Time | Contractor
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Customer Care Associate
Color Me Mine Woodbury, MN
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$50k-67k (estimate)
Full Time Just Posted
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Color Me Mine is Hiring a Customer Care Associate Near Woodbury, MN

Job Description

Job Description

Are you a people person with a passion for creativity? Join our team at Color Me Mine in Woodbury as a Customer Care Associate, where you'll be the friendly face and helping hand that turns pottery into a delightful experience for our customers.

Responsibilities:

  1. Customer Engagement:

    • Welcome and assist customers in selecting pottery pieces, paint colors, and provide guidance on various painting techniques.
    • Create a positive and inviting atmosphere, ensuring a memorable experience for all patrons.
  2. Product Knowledge:

    • Become an expert on our pottery offerings, paint options, and studio processes to provide accurate and helpful information to customers.
    • Assist customers in understanding and utilizing our studio tools and resources.
  3. Order Processing:

    • Handle customer inquiries, orders, and reservations with efficiency and attention to detail.
    • Manage transactions, process payments, and maintain accurate records.
  4. Issue Resolution:

    • Address customer concerns or issues in a professional and timely manner, seeking solutions that uphold customer satisfaction.
    • Collaborate with management to escalate and resolve more complex concerns.
  5. Event Support:

    • Assist in coordinating and facilitating pottery parties, workshops, and events.
    • Ensure a smooth and enjoyable experience for customers participating in group activities.

Qualifications:

  • Previous customer service experience preferred.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Enthusiasm for arts and crafts is a plus.
  • Problem-solving skills and a proactive approach to customer satisfaction.
  • Available to work evenings and weekends

Perks:

  • Fun and creative work environment.
  • Opportunities for artistic expression and development.
  • Employee discounts on pottery.
  • Flexible scheduling options.
  • Tips in addition to hourly wage

If you're a friendly and outgoing individual who enjoys helping others create lasting memories through art, we'd love to welcome you to our studio family. Apply now and be a part of the vibrant and creative community at Color Me Mine.

Company Description
Color Me Mine is a paint your own ceramics studio that provides would-be artists with the studio and supplies to create their own ceramic masterpieces.

Company Description

Color Me Mine is a paint your own ceramics studio that provides would-be artists with the studio and supplies to create their own ceramic masterpieces.

Job Summary

JOB TYPE

Full Time

SALARY

$50k-67k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

05/11/2024

HEADQUARTERS

BURR RIDGE, IL

SIZE

50 - 100

FOUNDED

2010

CEO

BRUCE WESTENFELDER

REVENUE

$10M - $50M

INDUSTRY

Retail

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The following is the career advancement route for Customer Care Associate positions, which can be used as a reference in future career path planning. As a Customer Care Associate, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Associate. You can explore the career advancement for a Customer Care Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Associate job description and responsibilities

Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.

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Understand customer requirements so as to provide appropriate clarifications and solutions.

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Work within various teams to ensure outstanding customer service.

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Maintain broad knowledge of customer products and services.

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Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.

04/17/2022: Lancaster, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Associate jobs

Attending training sessions to grow knowledge of products and to develop customer service skills.

02/08/2022: Reading, PA

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/29/2022: Lompoc, CA

Customer orientation and ability to adapt/respond to different types of characters.

02/04/2022: Canton, OH

Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.

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Delivering great customer experiences (CX) needs to be everyone’s job.

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Step 3: View the best colleges and universities for Customer Care Associate.

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