Closing Date:
04/14/2024 Data Service Center
The Data Service Center assists and supports school districts/charter schools in their endeavors to provide quality education for all students through comprehensive services, coordination of technology, data access, end-user training, leadership, and standards. The DSC helps school districts/charter schools save money and provides opportunities for districts to offer programs and services that they may not be able to afford otherwise by pooling resources and sharing costs. Schools and districts benefit from DSC’s efficient,
cost effective, and convenient web-based products.
Position: Executive Director
Location: Data Service Center
Start Date: June 2024
Reports to: DSC Operations Council and Board of Directors
Compensation: $140,000-$145,000 depending on experience
Work Year: 12 Months
Closing date: April 14, 2024
COMPANY OVERVIEW
The Data Service Center (DSC) is a non-profit technology consortium owned and operated by the Colonial and Red Clay Consolidated School Districts and is therefore an agency of Delaware’s education and State service system. DSC provides school districts and charter schools (LEAs) in Delaware with data processing, application development, training and support services related to the business of schools with the goal of improving student outcomes through meaningful access to student and administrative data. Please see the attached DSC Services Overview for information on DSC’s most popular applications.
JOB SUMMARY
The Executive Director oversees all operations of DSC by providing strong leadership and expertise in support of DSC’s goal to create user-friendly software applications which support the business of schools and provide exceptional end-user support for those applications as well as other state provided applications, including the Student Information System (SIS). This position requires a collaborative approach to problem solving which encourages creativity, ownership, autonomy, and innovation from DSC employees. The Executive Director must have strong interpersonal skills with the ability to effectively facilitate collaboration as well as conflict resolution. Responsibilities include, but are not limited to:
KEY RESPONSIBILITIES
Strategic Oversight
? Collaborate with DSC’s Operations Council on the priorities and direction of the organization through regular meetings.
? Ensure that project timelines are met and that communication with stakeholders is consistent and responsive.
? Maintain an understanding of the K-12 education landscape in Delaware to be responsive to future needs and initiatives.
? Cultivate relationships with DSC Stakeholders such as the LEAs, Delaware Department of Education, University of Delaware, General Assembly and other elected officials, and State Agencies.
Financial Management
? Prepare annual budget, taking into consideration past and future expenditures, annual and future income as well as staffing needs and present to DSC’s Board of Directors
? Demonstrate financial responsibility in all decisions related to income and expenditures.
? Plan for technology needs of the organization, including hardware, software and professional development/training.
? Prepare and negotiate contracts with districts/schools, Delaware Department of Education, and other potential clients.
Personnel Management
? Establish and maintain an organizational culture that fosters strong, supportive relationships among coworkers which encourages creativity, innovation, collaboration, and autonomy in decision-making.
? Supervise Coordinators and Directors and provide support for supervision of all employees.
? Assist project teams in establishing goals, timelines, and priorities.
? Maintain and/or create job descriptions for all positions.
? Coordinate with the HR and Payroll departments at Colonial on personnel matters as needed.
? Lead or supervise all aspects of the hiring process.

Product Lead
? Maintain a comprehensive understanding of assigned DSC products.
? Maintain regular communication with LEA or State product leads to ensure functionality continues to meet the needs of users.
? Work closely and collaboratively with DSC development and support teams to define requirements and priorities.
? Maintain a thorough understanding of State and/or Federal legislation, regulations, and/or guidance that impact product use, enhancements, and modifications.
? Assist the DSC Help Desk in providing support, as needed, being mindful of trends that may drive product enhancements/training.
? Organize and participate in regular, internal team meetings to review progress of enhancements, new development, implementation, and support.
? Provide training and support to DSC Help Desk staff as needed.
SKILLS AND ABILITIES

• Strong leadership skills, including coaching, team building, and conflict resolution.
• Excellent oral and written communication skills delivered in a way that is easily consumed by the education community.
• Excellent project management skills utilizing strong problem solving and analytical skills.
• Excellent time-management and organizational skills.
• Excellent interpersonal skills to effectively and efficiently work with both end-users and DSC staff.
• Excellent people management skills that establish/maintains a creative, collaborative and supportive work environment.
• Strategic foresight to determine long-term impact of decisions.
• Ability to work on multiple projects simultaneously.
• Ability to quickly learn new data systems or portions of data systems used by Delaware’s education communities.
• Experience with basic data reporting tools such as Excel, ACCESS, etc preferred.
• Knowledge of data systems used by Delaware’s education community such as eSchoolPlus (or other SIS), FSF, and/or PHRST preferred.
• Experience with Scrum for Agile Project Management preferred.

EDUCATION AND EXPERIENCE

• Bachelor’s degree preferred.
• In lieu of degree, a minimum of 5 year’s experience in project management, application training and support or similar experience.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands and/or fingers to handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to stand, walk, and sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
APPLICATION PROCEDURES:
Interested candidates who meet the minimum qualifications may apply by completing an employment application via Frontline - AppliTrack at http://applitrack.com/colonial/onlineapp no later than 11:59 pm on the closing date indicated above.
A resume is required for all candidates.
Applicants needing special accommodations in the application process of this vacancy announcement may contact the Human Resources Division at 302-323-2712.
Note: Incomplete Application Packages will not be considered.
Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Closing Date:
04/14/2024 Data Service Center
The Data Service Center assists and supports school districts/charter schools in their endeavors to provide quality education for all students through comprehensive services, coordination of technology, data access, end-user training, leadership, and standards. The DSC helps school districts/charter schools save money and provides opportunities for districts to offer programs and services that they may not be able to afford otherwise by pooling resources and sharing costs. Schools and districts benefit from DSC’s efficient,
cost effective, and convenient web-based products.
Position: Executive Director
Location: Data Service Center
Start Date: June 2024
Reports to: DSC Operations Council and Board of Directors
Compensation: $140,000-$145,000 depending on experience
Work Year: 12 Months
Closing date: April 14, 2024
COMPANY OVERVIEW
The Data Service Center (DSC) is a non-profit technology consortium owned and operated by the Colonial and Red Clay Consolidated School Districts and is therefore an agency of Delaware’s education and State service system. DSC provides school districts and charter schools (LEAs) in Delaware with data processing, application development, training and support services related to the business of schools with the goal of improving student outcomes through meaningful access to student and administrative data. Please see the attached DSC Services Overview for information on DSC’s most popular applications.
JOB SUMMARY
The Executive Director oversees all operations of DSC by providing strong leadership and expertise in support of DSC’s goal to create user-friendly software applications which support the business of schools and provide exceptional end-user support for those applications as well as other state provided applications, including the Student Information System (SIS). This position requires a collaborative approach to problem solving which encourages creativity, ownership, autonomy, and innovation from DSC employees. The Executive Director must have strong interpersonal skills with the ability to effectively facilitate collaboration as well as conflict resolution. Responsibilities include, but are not limited to:
KEY RESPONSIBILITIES
Strategic Oversight
? Collaborate with DSC’s Operations Council on the priorities and direction of the organization through regular meetings.
? Ensure that project timelines are met and that communication with stakeholders is consistent and responsive.
? Maintain an understanding of the K-12 education landscape in Delaware to be responsive to future needs and initiatives.
? Cultivate relationships with DSC Stakeholders such as the LEAs, Delaware Department of Education, University of Delaware, General Assembly and other elected officials, and State Agencies.
Financial Management
? Prepare annual budget, taking into consideration past and future expenditures, annual and future income as well as staffing needs and present to DSC’s Board of Directors
? Demonstrate financial responsibility in all decisions related to income and expenditures.
? Plan for technology needs of the organization, including hardware, software and professional development/training.
? Prepare and negotiate contracts with districts/schools, Delaware Department of Education, and other potential clients.
Personnel Management
? Establish and maintain an organizational culture that fosters strong, supportive relationships among coworkers which encourages creativity, innovation, collaboration, and autonomy in decision-making.
? Supervise Coordinators and Directors and provide support for supervision of all employees.
? Assist project teams in establishing goals, timelines, and priorities.
? Maintain and/or create job descriptions for all positions.
? Coordinate with the HR and Payroll departments at Colonial on personnel matters as needed.
? Lead or supervise all aspects of the hiring process.

Product Lead
? Maintain a comprehensive understanding of assigned DSC products.
? Maintain regular communication with LEA or State product leads to ensure functionality continues to meet the needs of users.
? Work closely and collaboratively with DSC development and support teams to define requirements and priorities.
? Maintain a thorough understanding of State and/or Federal legislation, regulations, and/or guidance that impact product use, enhancements, and modifications.
? Assist the DSC Help Desk in providing support, as needed, being mindful of trends that may drive product enhancements/training.
? Organize and participate in regular, internal team meetings to review progress of enhancements, new development, implementation, and support.
? Provide training and support to DSC Help Desk staff as needed.
SKILLS AND ABILITIES

• Strong leadership skills, including coaching, team building, and conflict resolution.
• Excellent oral and written communication skills delivered in a way that is easily consumed by the education community.
• Excellent project management skills utilizing strong problem solving and analytical skills.
• Excellent time-management and organizational skills.
• Excellent interpersonal skills to effectively and efficiently work with both end-users and DSC staff.
• Excellent people management skills that establish/maintains a creative, collaborative and supportive work environment.
• Strategic foresight to determine long-term impact of decisions.
• Ability to work on multiple projects simultaneously.
• Ability to quickly learn new data systems or portions of data systems used by Delaware’s education communities.
• Experience with basic data reporting tools such as Excel, ACCESS, etc preferred.
• Knowledge of data systems used by Delaware’s education community such as eSchoolPlus (or other SIS), FSF, and/or PHRST preferred.
• Experience with Scrum for Agile Project Management preferred.

EDUCATION AND EXPERIENCE

• Bachelor’s degree preferred.
• In lieu of degree, a minimum of 5 year’s experience in project management, application training and support or similar experience.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands and/or fingers to handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to stand, walk, and sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
APPLICATION PROCEDURES:
Interested candidates who meet the minimum qualifications may apply by completing an employment application via Frontline - AppliTrack at http://applitrack.com/colonial/onlineapp no later than 11:59 pm on the closing date indicated above.
A resume is required for all candidates.
Applicants needing special accommodations in the application process of this vacancy announcement may contact the Human Resources Division at 302-323-2712.
Note: Incomplete Application Packages will not be considered.
Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.