Position Purpose

The Sr. Business Analyst, Data Integrity will be responsible for the existing process for validation and setup of non-participating locations, delivering process improvements to increase efficiencies while reducing manual intervention, and supporting the Global I2C data integrity function. Support process improvements and projects across North America and globally to improve data quality in our systems, support projects to ensure data and metrics are being used correctly and efficiently while ensuring global alignment.

The candidate selected for this role must be located in the greater Orlando, FL or greater Atlanta, GA area(s).

Major/Key Accountabilities

• Responsible for the NPD validation and setup process to ensure accurate and timely creation allowing for timely revenue recognition and asset recovery.
• Manage the interaction with external contractor that provides support in researching and setting up locations.
• Lead project to design and implement cross-functional processes to enhance the NPD validation and setup process to improve efficiency and accuracy utilizing tools such as Robotic Process Automation, Power BI, and other relevant data sources for location intelligence.
• Identify and communicate potential opportunities for Sales using the locations being requested.
• Develop reporting to allow business to see the status of requests and revenue enabled via the NPD setups.
• Support the Global I2C Data Integrity function as it relates to dunning exceptions/master changes, D&B access and reporting, Genpact onboarding, Blackline master access and reporting and mass SAP updates and testing among other items.
• Lead and influence projects to improve data quality and analytics in CHEP systems while working with cross-functional teams to ensure data and processes are being utilized accurately and effectively.
• Identify opportunities and drive solutions through collaboration and consultation with IT and global functions to improve reporting, automate processes, deliver efficiencies, and improve internal and external customer experiences using sound project management methodologies.
• Maintain accurate, complete electronic documentation for Data Integrity policies, procedures, and work instructions to ensure team processes meet control and compliance requirements.
• Identify and deliver opportunities for automated solutions, including PowerBI, Salesforce, Digital, System enhancements and Robotic Process Automation
• Provide reporting and analysis for North American Finance Business Services..
• Serve as a back-up supporting CHEP Match activities.

Measures

• Operational KPI’s
• SLA’s and process efficiencies
• Design, improve and implement reporting capabilities through automations.
• Accuracy and Timeliness of internal reporting

Authority/Decision Making

• Finance approval limits as defined by the Brambles, BU and CBU LOA matrix
• Systems testing business approval for Data Integrity processes

Challenges

• Navigating the complexity of working and developing relationships in a matrix structure

Key contacts

• Sales, Marketing and Customer/Sales Operations
• Finance
• IT
• Asset Recovery
• Global Controllership
• External customers (limited)
• Data quality vendors

Qualifications

• Minimum: Bachelor’s Degree in finance/Accounting or in a similarly data-driven technical discipline or equivalent experience

Experience

• Minimum 5 years of data analytics experience, preferably with large complex datasets.
• Building and preparation of scorecards, dashboards, and management reporting desirable
• Use of Salesforce, Microsoft Office suite, and Business Warehouse
• Demonstrated comfort with interpreting and presenting output to all levels of the organization
• Experience collaborating cross-functionally for problem resolution, process improvements, and projects

Skills and Knowledge

Preferred technical skills to ensure success:

• Intermediate Salesforce skills
• Advanced M/S Excel
• Intermediate Power BI and/or Power Query skills strongly preferred
• SAP
• Blackline (Automated Cash Application System)
• Solid understanding of the CHEP Business, KPIs, and metrics
• Innovative thinker with ability to work within matrix environment on long-term projects with little immediate supervision
• Able to present and influence progress, findings, status, risks, next steps and recommendations at Manager and Director levels
• Must be able to function effectively in a cross-functional and high-activity environment
• Strong analytical, problem solving, decision making, and organizational skills
• Understanding of business process analysis techniques including Six Sigma and Lean tools
• Capable of understanding technical application structures supporting areas of expertise
• Strong verbal and written communication skills

Languages

Essential: English

Desirable: Spanish/Other fluent languages

Base pay range is $75,000-105,000 annually

Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.

Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.