CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
The Regional Manager, Technical Services is a key leadership role providing a strategic direction with organizational standards to ensure the right priorities are focused in the right way to significantly improve operations reliability. This position will manage the business through strong leadership and partnerships with plant leadership teams and engineering.
The Regional Manager, Technical Services will be responsible for driving transformation of the Plant Network including but not limited to Safety, technical competence, financial efficiency and culture. As well, this role will drive the Process Reliability improvement throughout the CHEP NA Plant network.
The Regional Manager, Technical Services will be responsible for the technical leadership in a region, acting as the liaison between VP Operations and Reliability Engineering in either North or South Region. They will lead a team comprising of Technical Systems Managers, Performance Improvement Manager and Vision System Engineers.
Scope of Countries: United States
Measures

• Asset Performance - e.g., Process Reliability, MTBF, MTTR, Uptime, Availability
• Department performance - e.g., labor utilization, quality of repairs
• Work execution - e.g., schedule adherence and efficiency
• Cost - maintenance/component spend

Major/Key Accountabilities

• Develop specific procedures and methodologies governing loss elimination, risk management, and life cycle asset management
• Participates in the development of design and installation specifications along with Commissioning plans
• Technical Leadership for NA Northern Territory Locations
• Participates in the final check-out of new installations, including factory and site acceptance testing to assure adherence to functional specifications
• Guides efforts to ensure reliability and maintainability of equipment, processes, utilities, facilities, controls, and safety/security systems
• Technical Lead for a region
• Develops Engineering solutions to repetitive failures and all other problems that affect plant operations
• Plays a key role in developing policies and practices for maintenance across the company and managing asset reliability.
• Develops training for others regarding preventative and predictive maintenance tools and techniques.
• Leads the implementation of actions and techniques in the day-to-day operations to reduce downtime, improve uptime, minimize frequent stops and improve equipment availability and utilization.
• Provides planning and supervisory assistance for the transition of new projects and/or the demobilization of existing projects.
• Establish KPI system to monitor and identify improvement opportunities in facility reliability and asset utilization.
• Optimize use of the CMMS for maintenance and material management.
• Incorporates safety, quality, and cost reductions into overall maintenance programs.
• Reviews and makes recommendations for maintenance control and reporting systems.
• Author's technical reports interpreting plant performance and identifying trends and/or other opportunities for maintenance and asset management optimization.
• Reviews and provides input regarding capital projects.
• Collaborate with the Regional Supply Chain and finance leadership to identify and drive operating cost reductions through productivity projects. Share direct accountability for Initiatives and total cost out with the other Supply Chain leaders.
• Collaborate with regional quality and Health & Safety leadership to identify and drive projects that improve product quality and or worker safety.
• Liaison for Vice President of Operations North region for Technical leadership.
• Support and advocate global standardization efforts through close collaboration with other CHEP Process Engineering leaders around the world.

Challenges

• Working in a matrix organization with the ability to influence key stakeholders up to an including NA ELT
• Ability to implement new automation and create innovative solutions that will drive safety & efficiencies across our Plant networks.
• Ability to lead and motivate a team of highly skilled experts whilst creating a collaborative and change management culture.
• Ability to handle a multitude of tasks and heavy workload without sacrificing service.
• Exceptional organization, communication and interpersonal skills.
• Geographic dispersal of business units
• Ability to effectively prioritize workload
• Ability to communicate between technical and non-technical internal teams

Authority/ Decision Making

• Financial approval authority IAW published Brambles standards for CHEP positions at the Band 3 level.
• People decisions such as hiring, firing and ER/IR matters
• Working autonomously or having a disrupted level of line manager support with differing location and/or time zones
• Working in a matrix environment

Key contacts
America's Supply Chain organization
Global Health & Safety
Global Quality
Shaping our Future team
Global IS
Logistics
HR
Third-party Service provider
Automation/equipment suppliers
Innovation bodies
External advisors
Essential Qualifications

• Bachelor of Science Degree in one of the following engineering disciplines: Mechanical Engineering, Electrical Engineering, Structural Engineering, Industrial Engineering or other relevant engineering diploma
• MBA or equivalent on the job experience preferred.
• Lean Manufacturing/Six Sigma Green Belt Certification or significant related experience

Experience

• Minimum of 15 years engineering and/or related project management experience
• Minimum of 10 years of experience working as an engineer or Supply Chain leader in a production / operations environment
• Excellent communication and leadership skills at all levels in the organization

Skills and Knowledge

• Ability to act tactically while planning strategically
  Highly skilled in capital project justification methods (ROI, IRR, NPV)
• Skilled in financial management with heavy focus on capital expenditure
• Project management and engineering tools such as MS Project and AutoCAD,
• Experience in DFSS, DOE and QOS a plus

Preferred Education
Bachelors
Preferred Level of Work Experience
More than 10 years
Remote Type
Fully Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at