Under the direction of the Director of Surveillance, the Surveillance Infrastructure Technician is responsible for the administration and oversight of Surveillance Department systems (numerous), equipment, components, and infrastructure. Systems include but not limited to; CCTV systems, and infrastructure, conduit bending, and installation, cable installation, termination, testing and certification of fiber optic cable, category cable, multi conductor and coaxial cable, weapons detection systems deployment, bag X-Ray scanner, and deploy or maintain trailered CCTV mobile units. Responsibilities include but not limited to installation, repair, and maintenance of these systems. Properties include but are not limited to, Casino, Hotel, Retail, Entertainment Venue, Amenities, Food & Beverage areas. The Surveillance Technician reads and interprets system diagrams/schematics and is proficient in using tools and testing instruments, as tasks include performing and assisting with installation/uninstallation of components and infrastructure of Surveillance Department systems. The Surveillance Technician is also responsible for installation and cross connecting of Surveillance Department systems components such as servers, network switches, storage devices, and PC workstations, etc. This position also assists in the technical design, planning, implementation, and the highest level of performance and recovery for mission critical surveillance systems.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Installs and configure surveillance department system components such as cameras, servers, prepare network switches, storage devices, wireless devices, equipment racks, cabinets, environmental monitoring devices, and weapons detection systems. Installs/dresses, terminates, tests, certifies, and labels various types of cable (i.e. Category cable, fiber, coaxial). Installs cable pathway and management systems (conduit, cable trays, cable racks, J-hooks or D-rings).
• Performs routine and emergency maintenance; troubleshoots outages, issues, and/or concerns related to all surveillance department systems. Promptly and accurately identifies situations that require quick, effective, and reasonable courses of action with due regard to the circumstances.
• Processes work orders, documenting work performed, and provides accurate daily and/or weekly status reporting. Provides feedback and/or solutions to projects, tasks and technical, physical installation or mechanical challenges. May enact user accounts for multiple information systems through granting, provisioning, and de-provisioning identities, and access accounts in accordance with applicable policies, procedures, laws, regulations, and accreditation standards.
• Operates equipment such as man lifts, aerial boom lift/truck, utility vehicles, and enterprise vehicles. Uses tools including but not limited, ladders, power tools and various hand tools.
• Assist with managing vendor activity for routine work or emergency services and ensuring optimization of Surveillance Department systems.
• Maintains accurate inventory of all surveillance system components and tools.
• Maintains working knowledge of Surveillance Department Standard Operating Procedures (SOP’s), SMTGC and Casino policies/procedures, federal, state, and tribal regulations pertaining to SMBMI and its operations.
• Is "on-call" and responsible for technical support in response to enterprise needs on 24-hour 7 day a week basis.
• Other duties as assigned.

REGULATORY AND COMPLIANCE RESPONSIBILITIES:

In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

• Attend required training sessions offered by the Company.
• Obtain and retain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
• Have knowledge of the Property’s programs to address problem gaming.
• Report any acts of wrongdoing of which the Team Member may have knowledge.

EDUCATION, TRAINING, AND EXPERIENCE:

• High School Diploma or GED required.
• Vocational/Technical certification(s) in Low Voltage, Surveillance Technical, Information Technology (IT) infrastructure, physical security or related field preferred.
• Minimum one (1) year of experience working with electronic, low voltage, surveillance closed-circuit television (CCTV), access control systems or IT infrastructure is required.
• Combination of experience in Low Voltage, Surveillance Technical, IT data center, access control systems or related field and education may be considered in lieu of minimum educational/experience requirements indicated above.
• Must possess, or be able to attain, skills to operate equipment such as man lifts, aerial boom lifts/trucks, ladders, hand/power tools, and utility trucks. Required.
• Must possess, or be able to attain, and maintain Certified Fiber Optic Installer (FOI) certification. Required.
• Must possess, or be able to attain, and maintain Genetec beginner and advanced certification. Required.
• Must have the ability to multi-task and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills.
• Proven commitment to working in a team environment with a capacity for self-direction, & a strong willingness to learn new technologies.
• Ability to read and understand blueprints and schematic diagrams.
• Must have the ability to read, write, and speak English for safety purposes.
• Must be personable and professional, capable of using caution and discretion in communication.
• Able to lift and carry up to 30 pounds.

Certificates, Licenses, and Registrations: Virginia Racing Commission License

Valid Driver’s License with a minimum of three (3) years driving experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.

A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be expected to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

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