Essential Functions Statement(s)

• Store opening and closing duties.
• Manage and maintain accurate inventory levels.
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Assign employees to specific duties.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Monitor sales activities to ensure that customers receive exceptional service and quality goods.
• Instruct staff on how to handle difficult and complicated sales.
• Hire, train, and evaluate personnel. Mentoring, disciplining, promoting or firing workers when appropriate.
• Enforce safety, health, and security rules.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Plans store sales projections and budgets alongside Corporate Retail Team.
• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
• Plan and prepare work schedules and update HR Software of employees' work schedules and time cards.
• Review inventory and sales records to prepare reports for management.
• Establish and implement policies, goals, objectives, and procedures for their department.
• Estimate consumer demand and determine the types and amounts of goods to be sold.
• Keep records of purchases, sales, and requisitions.
• Assess marketing potential with Corporate Marketing team of new and existing store locations, considering statistics and expenditures.
• Performs other duties and responsibilities as requested or required.

Competency Statement(s)

• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Judgment - The ability to formulate a sound decision using the available information.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.