Job Description
CSN's Workforce and Economic Development Division is looking for a customer-friendly part-time employee who is interested in becoming a Part-Time Clerical Aid. The Part-Time Clerical Aid serves as a representative for providing valuable resources, assistance with providing general information for Adult Career Education Services (ACES), and general inquiry assistance. Energetic Student Advocate who can provide student support and join our fun & friendly Adult Career Education Services (ACES) team. The position requires a student-centered, friendly, engaged, and enthusiastic attitude to support the ACES Program and its students. Flexibility to work days/nights/weekends is required, be punctual and provide excellent student support services. Motivated Bilingual student workers are encouraged to apply.
Position Summary

• Support in registering students in person, by phone, and/or by email following ACES program procedures
• Screening students
  • Ask a series of questions to the student to see if they qualify for our program.
  • Enter student information into a tracking sheet/database (LUMENS)
  • Ensure accurate data entry
  • Submit a call log daily to your lead
• ACES daily phone duties incoming/outgoing
  • Tracking incoming calls to ensure successful placement
  • Enter student data in the tracking sheet for student follow up
• ACES daily email duties incoming/outgoing
  • Respond to emails and follow up with students
• Welcoming/facilitating student intake/assessment process
• Proficient in Outlook email, data entry, and friendly customer service with a smile
• Student-centered / listening / verbal communication / organizational skills
• A flexible schedule is required: days/nights/weekends (will work around class schedule)
• Energetic, Friendly, reliable, and punctual for your shift
• Data entry for student data into tracking sheet/database portals as needed.
• Required accurate data entry of less than 2% error rate
• Notify students and instructors of any class updates, as requested
• Complete follow-up calls for ACES students to track student progress/success rates
• Refers students to other DWED departments when necessary.
• Bilingual students are encouraged to apply
• Additional job duties as assigned

Starting Salary
$15.00 Hourly
Exempt
No
Full-Time Equivalent
48.8%
Required Attachment(s)
To be considered for this position, please upload the following documents to your application:

• Resume - List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.
• Cover Letter

NSHE - INTERNAL APPLICANTS PLEASE NOTE
CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59 pm the day prior to the position close date.
Posting Close Date
02/25/2023
Note to Applicant
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.
All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
Schedules are subject to change based on organizational needs.
CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.
About Us
The College of Southern Nevada (CSN) creates opportunities and changes lives through access to quality teaching, services, and experiences that enrich our diverse community. CSN has three main campuses in Las Vegas, North Las Vegas and Henderson and multiple sites and centers.
The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a persons age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.jeid-1d43e504d5bcc54284179f610aca5a7e