Requisition Number: 2022S170Posting
Full Time/Part Time: Full Time
Division: Dean of the Faculty
Department: Information Technology Services - Classrooms, Digital Media and Events
Department Statement:
Colgate Information Technology Services (ITS) is a dynamic organization that serves the diverse technology needs of the University community. ITS prides itself on exceptional customer service and building creative solutions to meet the unique needs of our liberal arts campus. ITS endeavors to foster an inclusive environment that values diversity, professional development, creativity, and innovation to support the growth of individuals and the organization. Under the leadership of the CIO, ITS is embarking on a strategic planning process to align services and resources with several exciting new initiatives identified in Colgates Third Century Plan. More information can be found at https://www.colgate.edu/about/third-century-plan
We seek a collaborative and creative Lead Digital Media and Events Support Specialist to join the Classrooms, Digital Media, and Events team (CDME). This role will lead support efforts for campus events, exhibitions, film projection and media projects and will work closely with our Multimedia Manager to help maintain our audio and video studios and the future production and performance facilities currently under construction.
This role will work in concert with other teams in ITS to support teaching and learning by supporting faculty projects, facilitating classroom recordings (lecture capture), and assisting with live streaming and live sound needs.
The Classroom, Digital Media, and Events (CDME) team provides direct support to students, faculty, staff, and alumni. Our expert team supports over 200 learning and event spaces on and off campus facilitating audio-visual installations, maintenance, repair, technical event support, education, and consultations. Our team is in the field, front-facing representatives of Colgate Universitys IT organization. We mentor several media-oriented student organizations to support their growth and development.
Accountabilities:
Serves as a member of a team providing direct support to academic programs and administrative departments to ensure the sound delivery of video and audio programming, presentations, classroom content and other digital media.

• Accountable for serving as a lead with other team members and IT technicians. Responsible for assisting in the development of work procedures and training others. Responsible for providing on the job guidance to others, maintaining quality control and ensuring deadlines are met.
• Accountable for leading in the preparation, planning and deployment of AV components in support of all campus events including large sound systems, video cameras, live streaming equipment and supporting software.
• Accountable for compiling footage, digitizes, edits and exports video and audio in support of faculty projects, events and ITS requests.
• Accountable for the production of video and audio content with a high degree of quality and finish.
• Accountable for supporting students and staff in the audio and video production studios to assure the proper use of equipment.
• Leads film operations (including 35mm and 16mm projection) and provides student technicians with appropriate training and supervision, as required.
• Coordinates the planning and design of complex productions including camera and lighting placement, the use of appropriate microphones and set design.
• Leads regularly scheduled or limited scope projects as assigned.
• Accountable for documentation of client interactions, incidents and requests.
• Accountable for communication about problems and resolutions according to defined standards of practice.

Professional Experience/Qualifications

• Experience in designing, planning and executing complex AV event programs.
• Deep understanding of AV equipment for determining the needs of clients to support events.
• Expert knowledge in the use of digital non-linear editing techniques and tools.
• Expert knowledge editing and producing audio projects and programming.
• An advanced understanding of video and audio formats and standards with the ability to convert between appropriate formats.
• An advanced understanding of the principles of video and audio production including the use of studio cameras, ENG cameras, portable sound systems, lighting and location selection.
• An advanced understanding of live streaming techniques, tools, software applications and bandwidth requirements.
• Advanced knowledge in the proper use and care of 35mm and 16mm film projection equipment.
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience working in Higher Education is preferred
• Extron programming experience highly preferred.

Education
Associates degree in Information Technology, Electronics, Communications or a related field highly desirable.
Other Information
This position is covered by a collective bargaining agreement between Colgate University and SEIU Local 200United Libraries, Mail Services and IT Technicians.
Colgate bargaining unit employees must apply by 12/22/2022.
Work Schedule:
Monday - Friday 8:00AM - 4:30PM, 40 hours per week, 12 months per year. Some evening and weekend work is required for supporting events.
Job Open Date:
12/14/2022
Job Close Date:
Open Until Filled
Yes
Special Instructions Summary
Please share a diversity statement with us.
Colgate has a diverse student, faculty, staff, and alumni population representing a variety of races, gender identities, social economic status, sexual orientations, languages, national origins, etc. Our Diversity, Equity & Inclusion Plan presents a framework for continuing the creation of an inclusive campus and engaging the Colgate community in this effort in the years ahead.
Please describe how you would connect and work with a diverse community. The statement can be any length (e.g. paragraph or page). You can upload the statement under the Diversity Statement document heading. For information on how to write a diversity statement, see our Guidance on Crafting Diversity Statements.
EEO Statement
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veteran Status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other categories covered by law. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of employment. Colgate University will not discharge or discriminate against employees or applicants who inquire about, discuss, or disclose their own compensation or the compensation of another employee or applicant. Colgate University is an Equal Opportunity Employer. Minorities/Females/Persons with Disabilities/Protected Veterans are encouraged to apply.
Clery Act
CAMPUS CRIME REPORTING AND STATISTICS
The Campus Safety Department will provide upon request a copy of Colgates Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at cusafety@colgate.edu.