3003 Stadium Dr., Kalamazoo, MI 49008

Nissan Service Advisor

$50,000 - $65,000 Performance-Based Income!

Excellent Benefits! Career Advancement!

Award Winning Cole Nissan is a GREAT place to have a Rewarding Career! Our High-Volume Service Department needs to hire Service Advisors to guide customers through the entire automotve repair and/or maintenance process, advise customers on service options and costs, schedule appointments and more. Experience is preferred but not required. We appreciate our employees and invest in their success! Upload your resume AND complete the assessment for immediate consideration.
Cole Nissan is proud to win the Nissan Award of Excellence multiple years in a row for outstanding performance results in sales, customer satisfaction, and owner loyalty.

We Offer Excellent Benefits:

• $50,000 - $65,000 Performance-Based Income!
• Excellent training!
• Rapid career advancement! We promote from within!
• Health and dental insurance
• 401(k) savings plan
• PTO - paid time off
• Employee discounts on vehicles and service
• State-of-the-art facilities
• A positive and professional team environment

Responsibilities - Service Advisor:

• Guide customers through the entire automotive repair and/or maintenance process, advise customers on service options and costs, and schedule service appointments
• Greet customers, answer questions, and offer additional services including special promotions
• Follow status of customer's vehicle from service bay entry through completion of work and ensure the customer is satisfied
• Maintain high CSI score

Qualifications - Service Advisor:

• Automotive Service Advisor experience is preferred not required
• General automotive operational knowledge
• Excellent customer service and communication skills
• A positive attitude, good work ethic and professional appearance
• Pleasant, energetic, conscientious, dependable, and able to multi-task in a fast-paced environment
• Good computer skills
• Valid driver's license
• High school diploma or equivalent
• Must pass pre-employment background check, MVR, and drug screen