Job description

*Permanent Opportunity/ Hourly base Bonus with OTE of $85-125k annually*

Primary Duties and Responsibilities:

• Effectively capture and convert Internet customer traffic into viable sales prospects by creating desire for Internet customers to visit our WHC’s.
• Create a positive experience for our Internet Customers through the use of email, on-line Live Chat and Division 1-800 numbers.
• Guide Customers through company consultative sales process via email, live-chat and phone.
• Provide immediate or same-day email or telephone response to all Internet Customer requests with a targeted goal of a 10-minute turnaround for all initial correspondence.
• Educate Customers on current/future community and product offerings and incentives
• Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed.
• Follow-up with Internet Customers per the follow-up program outlined by your division.
• Partner with the on-site NHC as appropriate to provide an extraordinary experience to our customers throughout the sales process.
• Manage and distribute electronic marketing collateral to prospective Customers who visit the company website.
• Create and effectively manage an internet Customer database which includes interest lists and VIP interest lists.
• Have a competent understanding of the Division’s product and community offerings and incentive opportunities at all times.
• Coordinate Sales Department efforts to improve collection of email contact information as part of Customer registration process.
• Regularly work in and around company communities, including, primarily, Welcome Home Centers.
• Monitor and update website data, digital photography, illustrations and virtual tours online and other company affiliated websites.
• Attend all Company Sales Meetings, Phone Banks and Training programs.
• Perform all other duties as assigned.
• Maintain all Social Media sites for Division.

Education and Experience Qualifications:

• Minimum High School Diploma or equivalent required, college degree preferred
• Strong computer skills required
• Effective writing skills
• Knowledge of Facebook, Twitter, YouTube, and Pinterest required
• Must have extensive internet exposure and/or Internet consumer experience