```Job Overview:```
We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional service and ensuring guest satisfaction. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

```Duties:```
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and provide information about hotel services and amenities
- Assist guests with inquiries, requests, and complaints in a professional manner
- Process payments and maintain accurate records
- Maintain the cleanliness and organization of the front desk area
- Collaborate with other hotel departments to ensure smooth operations

```Experience:```
- Previous experience in hospitality or hotel management is preferred
- Bilingual/multilingual skills are a plus
- Familiarity with phone systems and phone etiquette
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy

At our hotel, we value our employees and offer competitive benefits including:
- Competitive pay
- Opportunities for career growth and advancement within the company
- Training and development programs to enhance your skills
- Employee discounts on hotel stays

If you are passionate about providing exceptional guest service, have a strong attention to detail, and thrive in a dynamic environment, we encourage you to apply for the position of Front Desk Agent. We look forward to reviewing your application.

Job Types: Full-time, Part-time

Pay: $11.50 - $12.00 per hour

Benefits:

• 401(k)
• Employee discount
• Free parking

Schedule:

• 8 hour shift
• Evening shift
• Morning shift
• Night shift

Work setting:

• In-person

Ability to Relocate:

• Erie, PA 16510: Relocate before starting work (Required)

Work Location: In person