Salary: $17.51 Hourly
Location : Marietta, GA
Job Type: Part-Time
Job Number: 03321
Department: Parks
Opening Date: 04/16/2024
Closing Date: 4/30/2024 11:59 PM Eastern
Grade Code: 101P
Position Information

This position will provide a wide variety of customer service, programming, and administrative support for the Civic Center, located at 548 South Marietta Parkway SE Marietta, GA 30060.
This position is required to work some nights and weekends.
Essential Functions

Performs customer service functions: provides information or assistance regarding services, activities, forms, procedures, fees, or other issues; responds to routine questions and complaints; researches problems and initiates problem resolution; and refers complaints/problems to appropriate personnel.
Processes participant registrations, court reservations, tournament registrations, and other scheduled services and events: receives requests for classes, court times, or other scheduled services; reviews registration forms for accuracy and completeness; enters information into online database and calendars; collects and records fees; and maintains related documentation.
Prepares daily financial reports and deposits: counts monies received; balances cash drawers to system reports; audits transactions to locate and correct any discrepancies; closes out cash drawers; prepares and submits deposit; and maintains related documentation.
Promotes recreational programming and events: creates and publishes promotional materials such as schedules, news releases, flyers, brochures, posters, signs, websites, social media posts etc.
Provides administrative support: conducts tours; attends meetings; answers the telephone; prepares attendance and registration reports, memos, correspondence, and other files and records; copies and files documents; enters computer data, etc.; and maintains inventory of supplies, forms and equipment.
Prepares facilities according to daily schedule: opens and closes facility; unlocks and locks doors; turns lights on or off; disarms and sets alarm; moves, sets up, and tears down tables, chairs, etc.; and performs routine cleaning duties such as emptying trash, sweeping floors, etc.
Organizes, instructs and supervises assigned recreational activities, which may include youth programs, senior programs, special needs programs, fitness programs and classes, sports leagues and clinics, after school and summer programs, arts and crafts programs, theater and performing arts programs and special events, or nature and environmental programs: gathers supplies and equipment; verifies completion of required forms for each participant; teaches classes, clinics, and skills; provides information and direction; performs assessments; and ensures all activities comply with established rules, policies, procedures and safety standards.
Performs other related duties as assigned.
Minimum Qualifications
High School Diploma or GED required, supplemented by vocational or technical training in customer service or related field; supplemented by two years of experience in customer service; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Preferred Qualifications

• Experience with Microsoft Word, Excel and PowerPoint
• Experience with marketing events
• Experience organizing volunteer help

Licenses and Certifications

Must possess and maintain a valid Driver's License.
Physical Abilities

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements
Some tasks require the ability to communicate orally.
Environmental Factors
Essential functions are regularly performed without exposure to adverse environmental conditions.
EEO Statement

Cobb County is an equal opportunity employer. Cobb County Government does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.
Visit Cobb County's Employee Benefits page to learn more.
*Benefits for part-time employees are marked.
01

I have read the Minimum Qualifications required for this position and understand I must demonstrate those qualifications on the application in order to be considered for this position. Furthermore, a failure to adequately demonstrate all qualifications may result in my removal from consideration. Lastly, I understand indicating "see resume" on the application and/or in a supplemental question response, may not be accepted in lieu of a completed application.

• Yes
• No

02

I understand that all answers to these supplemental questions must be verifiable in the 'Educational History' and 'Work History' sections of the application. Failure to provide sufficient information in these sections may result in my disqualification from the hiring process.

• Yes
• No

03

Are you legally eligible to work in the United States on an unlimited and unrestricted basis?

• Yes
• No

04

Do you have a current and valid driver's license?

• Yes
• No

05

Educational Background: Mark the highest level of education you have completed.

• High School Diploma or GED
• Some College
• Associate Degree
• Bachelor's Degree
• Advanced Degree
• None of the above

06

If you have a college degree or vocational/technical diploma, what was your major area of study? Enter N/A if this does not apply.
07

How many years of customer service experience do you have?

• No experience
• Less than two years of experience
• Two to four years of experience
• Four to six years of experience
• More than six years of experience

08

Please describe your experience in customer service. Enter N/A if this does not apply. "See resume" will not be accepted.
09

Please check all that apply. Verify any experience selected below is included in the work section of your application.

• I have experience with Microsoft Word, Excel and PowerPoint
• I have experience with marketing events
• I have experience organizing volunteer help
• I don't have ANY experience listed above

10

For each experience selected above. Provide a brief description of your experience and include which job you obtained it from. Enter N/A if this does not apply. " See resume" will not be accepted.
11

If you receive a conditional offer of employment, you will be required to satisfactorily complete the following elements: a criminal background check, a Motor Vehicle Report (MVR) check and a credit check. Please note that a criminal conviction may not disqualify you from consideration. Are you willing to accept these terms?

• Yes
• No

Required Question