As a Senior Escalation Engineer specializing in Microsoft M365, you will be responsible for providing expert-level technical support and guidance to resolve escalated issues related to Microsoft 365 products and services. You will collaborate closely with internal teams, including engineering, product management, and customer success, to diagnose and resolve complex technical challenges efficiently. This is a highly technical remote position (exc...
As a Senior Escalation Engineer specializing in Microsoft M365, you will be responsible for providing expert-level technical support and guidance to resolve escalated issues related to Microsoft 365 products and services. You will collaborate closely with internal teams, including engineering, product management, and customer success, to diagnose and resolve complex technical challenges efficiently. This is a highly technical remote position (exc...
