1 Bather / Groomer Trainee Job in North Hampton, NH
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Bather / Groomer Trainee
$41k-47k (estimate)
Full Time
3 Months Ago
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Coastal Canine Resort is Hiring a Bather / Groomer Trainee Near North Hampton, NH
Description
Groomer Job Description
Classification: Non-Exempt
Job Summary
Under policy direction from the Hospital Manager, the Groomer bathes and dries pets, trims
coats to breed specific/client expectations, removes mats, clip nails and brushes teeth. The
Groomer will maintain a clean, safe, friendly, and healthy environment while delivering high
quality pet grooming and exceptional client service.
Groomer Duties and Responsibilities
The following is a list of essential job requirements. This list may be revised at any time and
additional duties not listed here may be assigned as needed.
Client Relations and Customer Service
Grooming Service Standards
Housekeeping and Safety
Client Relations and Customer Service
Demonstrate excellent relations with clients. Manages difficult customer situations.
Assist Receptionists with client/pet check-in and out, as directed. Answer phone calls in a
professional and efficient manner. Document all phone messages clearly and accurately.
Ensure that clients and pets feel welcome and comfortable.
Build rapport with clients and pets. Exceed the client’s expectations of service.
Immediately greet clients and pets by name (and correct gender).
Quickly understand and initiate the process of meeting client and patient needs.
Help new clients fill out grooming forms. Ensure all admission forms are completed in
their entirety and all client emergency information is complete.
Support reception staff by ensuring client requests are handled in a timely manner.
Notifies Hospital Manager if a client has a complaint or concern.
Assist with grooming appointments as directed. For example, scheduling appointments
with complete information, confirmation of appointment, informing clients of grooming
policies and procedures.
Assist with obtaining vaccination/health records, release forms and client property
according to policies and procedures.
Adhere to appropriate dress code to include scrubs and nametag.
Grooming Service Standards
Bathing, conditioning, and drying dogs.
De-matting/detangling or stripping fur as required.
Trimming nails, brushing teeth, and cleaning ears as requested.
Grooming and styling dogs according to client instructions or standard grooming styles.
Accommodating special requests that clients may have.
Ability to recognize potential health care issues, i.e. signs and behavior patterns that
suggest an animal may be stressed, sick, in pain, or need a veterinarian’s examination.
pg. 1
Housekeeping and Safety
Janitorial care of the grooming areas, following hospital cleaning and disinfecting
protocols for cages and surfaces.
Make certain the grooming area, cages/kennels, and surrounding areas are kept clean
throughout the day (so that a client could come back and see his/her pet without any
notice). This includes your own clothing and appearance.
Gather and stock supplies and food as directed.
Washing, drying and organizing laundry, tools, bowls, etc.
Ensure cage dryers are set at safe levels, and dogs are not left unattended to overheat.
Secure pets on the grooming table safely, and not leaving them unattended.
Keep clippers, scissors, and brushes clean and maintained.
Advise Hospital Manager of any conditions that are unsafe including unrecognized
hazards or infractions of safety rules. Report Accidents or injuries immediately.
Knowledge, Skills, and Abilities
Professional grooming techniques for a variety of dog breeds and cats.
Perform grooming services including: clipping, combing, trimming, hand scissoring,
medicated and general cleansing.
Groom animals utilizing techniques which vary depending on type of hair, coat, breed
and owner instructions; bathe and dry animals.
Multi-task, prioritize and work with minimal supervision after the initial training period.
Work well with a team.
Must treat animals with care and respect and work well with them.
Flexible workdays. Ability to work various hours and shifts, including weekends.
Dependable attendance and punctuality are required.
Follow all rules and guidelines given but not limited to animal handling/safety training,
and notices from management.
Education and Experience
High School Diploma or GED.
1 year of stylist or grooming experience
Must be familiar with standard cuts for all breeds, including puppy cuts
Proficient in hand scissoring techniques, as well as using various tools of the trade.
Physical Requirements
Dependable attendance is required
Any allergies to animals must be controlled through medication
Must be able to lift 40 lbs.
Ability and stamina to groom several dogs per day and perform pet bathing, treatments,
and other specialty grooming services.
Must be willing to work long or irregular hours under pressure conditions.
This position requires the ability to sit, walk, squat, bend, stand, reach, lift and type
constantly for a minimum of 8 hours a day.
Visual acuity sufficient to maintain accurate records, recognize people, and understand
written directions.
pg. 2
Ability to speak and hear sufficiently to understand, give information in person and over
the telephone. Reads written or receives oral instructions to determine clipping pattern
desired.
Grooming Environment
Animal areas may be humid, noisy, and odorous.
Exposure to pests such as fleas and ticks and other zoonotic diseases.
While handling animals, there is a possibility of being bitten or scratched.
Dust and pet dander are common within the practice.
Bathing may lead to exposure of dermatological chemicals
I have read and fully understand the positions responsibilities, duties and what is expected
of me.I am able to perform the essential functions of the position, with or without
reasonable accommodation.
_________________________________________
_____________________
Print Name
Date
_________________________________________
Signature
pg. 3
Job Summary
JOB TYPE
Full Time
SALARY
$41k-47k (estimate)
POST DATE
03/30/2024
EXPIRATION DATE
05/20/2024
WEBSITE
coastalcanineresort.com
HEADQUARTERS
Tampa, FL
SIZE
<25
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