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Coachman Luxury Transport is Hiring an Operations/Dispatcher/Key account customer service Near Farmingdale, NY
Benefits:
401(k) matching
Competitive salary
Employee discounts
Paid time off
Training & development
Coachman Luxury Transport is a recognized leader for chartered coach bus transportation in New York. We have a new and growing, large fleet of beautiful buses based in Farmingdale, NY. We travel as far north as Canada, as far south as Florida and as far west as Wisconsin. This is a key position, take a front row seat and integral role in driving the success of our team. Our dispatching operations specialist responsibilities:
Work together with our lead dispatcher
Utilize our charter bus software system for all aspects of the role
- Understand the trip process- coordinate and manage schedules/ drivers/ buses
Communicate with customers through phone and email
Maintain up to date driver records for Department of Transportation compliance
Develop great relationships with the drivers and assist new drivers on procedures
Understand and dispatch following hours of service regulations, maintain electronic logs and other lawful documentation.
Necessary skills for job success:
Organized
Self-motivated
Attention to detail
Ability to communicate quickly and effectively
Ability to time manage independently
Ability to learn our software and type quickly
Ability to develop positive rapport with team members and customers
Ability to problem solve under deadlines
Ability to multitask and prioritize
Ability to collaborate
Ability to enter data into the computer fast and effectively