SALES

Understands organizational objectives and makes decisions in partnership with the Store Manager and Assistant Store Manager that align with Company priorities and values.

Endorses, models and develops team to deliver Coach’s Selling and Service expectations

Enforces sales strategies, initiatives and growth across all categories

Works with Store Manager and Assistant Store Manager to flex store business strategies and personal selling techniques to contribute to overall store and financial results

Leverages floor supervisor assignment responsibilities to deliver strong metrics. Remains results driven,including through team selling and selling to multiple customers

Productivity Management: holds sales team accountable for personal sales

Maximizes clienteling strategy in partnership with Store Manager and Assistant Store Manager monitoring process over time to achieve business goals and objectives

Builds credibility and trust with team, as well with customers - serving as a personal fashion advisor to deliver business results

Acts as a brand ambassador in the local market/mall to drive brand loyalty and business

Coaches, develops and motivates the team on a daily,weekly and monthly basis to meet goals and utilize Company tools; delegates and empowers others and encourages individual growth

Regularly provides feedback to others; coaches performance to a higher standard

OPERATIONS

Manages daily operational tasks according to Coach standards, switching gears based on the needs of the business both seamlessly and pro-actively

Demonstrates strong business acumen

Interacts and communicates with supervisor on a regular basis; is adaptable and flexible, maintains a calm and professional demeanor

Understands and uses all retail systems and reporting tools to make informed decisions, taking appropriate partners, as necessary

Adheres to all applicable Coach retail policies and procedures including POS and Operations procedures

Ensures all daily tasks are completed without negatively impacting services of Coach standards

Competencies required:

Drive for Results: can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.

Customer Focus: is dedicated to meeting the expectations and requirements of internal and external customers. Establishes and maintains effective relationships with customers and gains their trust and respect.

Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions.

Interpersonal Savvy: relates well to all kind of people up down and sideways. Builds constructive and effective relationships.

Learning on The Fly: learns quickly when facing new problems. Open to change. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.

Perseverance: Perseus everything with energy, drive and a need to finish. Seldom gives up on anything before finishing.

Dealing with Ambiguity: can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Can comfortably handle risk and uncertainty.

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately, has broad knowledge and perspective; is future oriented; can create competitive and breakthrough strategies and plans.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue.

Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete and actionable positive and corrective feedback to others, let’s people know where they stand.

Additional Requirements:

Experience 1-3 years of previous retail experience(cashier/stock experience,sales,etc.) preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in marketplace

Education: High school diploma or equivalent, college degree preferred

Technical: knowledge of cash register systems, basic computer skills.

Physical: ability to execute a fast pace. Ability to communicate effectively with customers and team. Ability to frequently lift and carry up to 25 pounds and process shipment.

Schedule: Ability to meet Coach Scheduling and Availability Expectations, including ability to work a flexible schedule, including nights, weekends and holidays high retail traffic and sales days( including but not limited to the day after !thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc)

Job Type: Full-time

Pay: $16.39 - $22.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Compensation package:

• Bonus opportunities

Experience level:

• 1 year
• 2 years

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)
• Cashiering: 1 year (Required)

Work Location: In person