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Coach USA Megabus
Paulsboro, NJ | Full Time
$42k-56k (estimate)
8 Months Ago
Dispatcher
Coach USA Megabus Paulsboro, NJ
$42k-56k (estimate)
Full Time 8 Months Ago
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Coach USA Megabus is Hiring a Dispatcher Near Paulsboro, NJ

Dispatcher (Central Dispatch Window)
Location: Paulsboro, NJ
Shift: will require flexibility for all shifts
Type: Full-Time
Salary: $22.00 hourly
Coach USA, a leader in the transportation industry, is seeking qualified candidates to take on the role of an Dispatcher at our central dispatch window. This position is the heartbeat of our daily operation and requires exceptional communication, problem solving, and customer service skills.
What we offer:
  • Competitive pay starting at $22.00/hr.
  • Full Benefits offered to full time employees: Medical, Dental, Vision, and Life Insurance
  • 401K Retirement plan
  • PTO, vacation time and paid holidays
  • Direct Deposit available
  • Paid weekly
  • Great company culture!
Responsibilities:
  • Update and monitor GPS route/equipment status
  • Dispatch buses and drivers
  • Monitor and uphold on-time performance
  • Check driver’s credentials upon their report to work
  • Report all accidents/incidents to Safety Manager
  • Assist customer service through phone or email
  • In the event of a breakdown, contact road service, dispatch relief bus, notify maintenance staff, provide customer service and management of the situation
  • Communicate delays or updates with field operations and customer service agents
  • Coach and counsel drivers if necessary
  • Transfer and receive information from shift to shift
  • Other duties as needed
Background:
  • At least 1 year of motor coach or transportation dispatch experience or equivalent
Skills/requirements:
  • Ability to multitask and troubleshoot in a fast-paced environment
  • Available on weekends, holidays, days, and nights
  • Exemplary communication and customer service skills
  • Routing/GPS programs
To learn more about your next big career change, APPLY NOW!
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Job Summary

JOB TYPE

Full Time

SALARY

$42k-56k (estimate)

POST DATE

09/08/2023

EXPIRATION DATE

05/29/2024

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The job skills required for Dispatcher include Customer Service, Transportation, Problem Solving, Life Insurance, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.

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If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.

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A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.

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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

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Communicate with all parties before & during the job and getting feedback and updates.

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Complete a City employment application.

01/04/2022: Manchester, NH

Dispatchers should use an understanding tone and approach when communicating with callers.

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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

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Step 3: View the best colleges and universities for Dispatcher.

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