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Mac's Hardware - Team Leader
A successful Team Leader will demonstrate excellent customer service at all times, effectively lead all store location associates and is responsible for total location operations in the occasional absence of salaried store management.
A Team Leader must develop expertise in company culture, merchandising, shrink control and operational aspects of the store and continuously focus on career development toward senior management.
A successful Team Leader must become knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business.
A Team Leader is a role model, a leader and problem-solver, who must manage her / his time to help achieve budgeted location goals.
A Team Leader is responsible for instilling company values in all associates and ensuring the entire location operates according to company guidelines.
Essential Duties & Responsibilities
Customer Service :
Perform other duties similar to those above as assigned by the store manager's supervisor or other qualified corporate or platform representative.
Safety & Loss Prevention :
Perform other duties similar to those above as assigned by the store manager's supervisor or other qualified corporate or platform representative.
Qualifications
Must demonstrate leadership and problem solving skills. Be able to manage with limited supervision. They must have good oral / written communication skills in order to effectively interact with customers, vendors and other associates.
A successful Team Leader must understand excellent customer service and be team-oriented. They must be able to develop good management and organizational skills.
Additionally, they must develop their ability to understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations in the absence of salaried management.
They must be detail oriented and handle multiple tasks in a fast paced environment. They must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs.
handle large odd shaped items, and stock items in overhead areas. Finally, they must be able to work a flexible schedule including weekends, evenings, and holidays.
This job is an hourly position (not exempt from overtime). Though successful team leaders may be considered for other opportunities within the company, the position carries no guarantee of career progression.
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act.
Qualified individuals with a disability may request reasonable accommodation from the company.
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Last updated : 2024-03-05
Full Time
$52k-75k (estimate)
03/07/2024
04/10/2024