Overview

CNH Industrial is a world-class equipment and services company. Driven by its purpose of Breaking New Ground, which centers on Innovation, Sustainability and Productivity, the Company provides the strategic direction, R&D capabilities, and investments that enable the success of its five core Brands: Case IH, New Holland Agriculture and STEYR, supplying 360° agriculture applications from machines to implements and the digital technologies that enhance them; and CASE and New Holland Construction Equipment delivering a full lineup of construction products that make the industry more productive. Across a history spanning over two centuries, CNH Industrial has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success, driven by its purpose of Breaking New Ground. As a truly global company, CNH Industrial’s 35,000 employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world.

The Inside Sales Specialist will support and promote the sales of CNH Industrial Parts & Service products within an assigned territory with the primary responsibility for making outbound sales calls.

This person will be tasked with producing consistent growth across Construction and Agricultural Parts/Service related products and services through effective use of the telephone and other electronic means.

This position is eligible for HYBRID working arrangements. This person should expect to be onsite at least two days per week at our Racine, WI office location.

Responsibilities

• Support, promote and facilitate the sale of CNH Industrial Parts & Service offerings to the network of dealers by creating a daily, monthly and annual call plan using data and market knowledge
• Meet or exceed sale targets, metrics and goals
• Capture market intelligence for corporate parts/service marketing development
• Implement parts programs and follow up to ensure timely initiatives are taken to become competitive and knowledgeable of competitive parts practices and programs
• Provide input for corporate reports and forecasts for management reporting when needed
• Focus on activities and strategies that will result in revenue growth and make CNH Industrial the preferred supplier of parts for each dealership
• Handle post-order incidents by working with the appropriate CNH Industrial departments, vendors and dealers
• For certain products, identified by management, coordinate availability and shipments between CNH Industrial vendor and dealer
• Understand the ordering parameters for different parts so as to provide the best option to the dealer and end customer
• Conduct research for problem resolution, including but not limited to: policies and procedure interpretation, pricing, shipping programs, invoicing, warranty, backorders, tracking, account adjustments, cancellations and returns, and reorders

The salary offered for this position will fall between $56,000 and $80,000 annually. (Actual salary offered will vary and will be based on various factors, such as skill, experience and qualifications for the role.)

Compensation & Benefits: We offer competitive compensation with multiple benefit (medical/dental/vision) options to meet your individual needs. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include: paid parental leave, life insurance, volunteer time off and much more!

Qualifications

• High School Diploma with at least three (3) years of sales experience

The ideal candidate will possess the following:

• Assertiveness, perseverance, energy, passion and results oriented behavior
• Effective problem solving skills with first call resolution mentality

EEO

US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

If you need reasonable accommodation with the application process, please call 1-800-889-4422 option 1 and then option 5, or contact us at narecruitingmailbox@cnhind.com.

Read about our company’s commitment to pay transparency by clicking this link: pay transparency notice.

Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.