You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, check out our Candidate Guide. The Employee Relations Consulting Director is responsible for conducting thorough, prompt and objective investigations into employee complaints that impact company leadership. They provide consultative support to company officers and HR leaders on employee relations matters that involve leadership level employees including on the topics of performance, misconduct, and policy adherence. The Employee Relations Consulting Director also drafts, reviews and updates various employment agreements and advises on reductions in force and reorganizations. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Investigates employee complaints involving leadership level employees. Manages investigations beginning-to-end, including intake meetings, development of the investigation plan, researching the allegations, conducting effective interviews, generating investigation summary reports, developing appropriate recommendations for resolution, effectively seeking alignment on recommended outcomes, and communicating outcomes to impacted individuals. Documents all investigation information in the appropriate case management software in a timely manner. Serves as a subject matter expert and provides consultation and advice to leaders, HRBPs, and HR COEs regarding employee relations matters, complex areas of risk mitigation, and key conflict resolution. Provides employee relations support to leaders for officer level performance improvement matters. Provides legal and strategic business review on proposed reductions-in-force and reorganizations. Ensures appropriate positioning of CNA in relation to compliance, risk, and business outcomes. Provides consultation and direction regarding communication relating to reorganizations and reductions in force. Drafts leadership level separation agreements and packages. Stays current on changing, non-compete, non-solicit, confidentiality and other applicable employment laws. Periodically reviews and updates various types of employment agreements to ensure compliance with state and local law. Employee Relations liaison to the Finance Department. Provides required reporting. Liaison to the Corporate Investigations Department; collaborates with Corporate Investigations on overlapping investigatory matters. Conducts miscellaneous investigatory matters as assigned. In all investigative work, conducts investigations in a professional and impartial manner within corporate guidelines and industry standards. Conducts risk assessments and special projects to proactively identify possible misconduct or policy violations and to identify / report control enhancement opportunities focusing on prevention and/or timely detection. May perform additional duties as assigned. Reporting Relationship Typically AVP or above Skills, Knowledge & Abilities Strong fundamental knowledge of federal and state employment laws, human resources policies, and employee relations investigatory best practices. Excellent interpersonal, verbal and written communication skills. Ability to effectively build rapport with all internal and external business partners, including senior leadership. Strong analytical, fact-finding and evidence gathering skills. Ability to exercise independent judgment and make sound business and legal decisions quickly and reliably. Strong time management and organizational skills with the ability to be flexible and exercise a sense of urgency in handling multiple cases with proper prioritization. Ability to collect and synthesize large quantities data, to recognize trends, and to develop, clearly communicate and effectively implement recommendations based on legal knowledge and risk mitigation principles. Strong influencing skills, with the ability to keep confidentiality, build and maintain credibility, and work collaboratively with customers, peers, subordinates and company leadership. Strong problem-solving skills with the ability to manage and resolve ambiguous, complex, and sensitive situations while providing flexible solutions. Knowledge of the insurance industry, its products and services. Knowledge of Microsoft Office Suite and the ability to learn and use Workday and HR Acuity software. Education & Experience J.D. degree required A minimum of seven years related work experience with at least three years of experience as in-house counsel, or in employee relations or human resources settings. #LI-MR1 #LI-Hybrid CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com. At CNA, we are focused on success, individually and collectively. We pride ourselves on promoting a culture that challenges and engages people. We strive to connect people, departments and business areas, to function as a team, and to serve our customers and communities with professionalism and respect. Our dedication to employee engagement, continuous learning and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, enable us to explore new market opportunities and build on our success. Our values, culture and financial strength are what differentiates us from other employers and make CNA the place you want to work. CNA is committed to fostering a diverse and inclusive culture grounded in equity that supports our organization, clients, and communities by prioritizing talent and programs that represent our current environment and empower all employees and partners to be active allies and advocates for equality. Globally, our Employee Resource Groups — Advocacy for Visible & Invisible Disabilities (AVID), Asian Professionals for Excellence (APEX), Empowering Black Professionals (EBP), Generational Perspectives (GP), Organization of Hispanics and Latine Americanos (¡OHLA!), Pride, Women Impacting Leadership (WIL) and Veterans — make CNA, and our communities, even stronger. At CNA, we have a long standing commitment to the diverse communities in which we live and work. We actively make a difference for the greater good through partnerships, sustainability, initiatives, and working together for a better tomorrow. Corporate Social Responsibility is not one person, or one department, it's the entire enterprise coming together to make the world a better place.