1 OB/GYN Patient Scheduler Job in Saginaw, MI

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OB/GYN Patient Scheduler

CMU Health

Saginaw, MI | Other

$131k-178k (estimate)

0 Months Ago

OB/GYN Patient Scheduler

CMU Health Saginaw, MI

$131k-178k (estimate)

Other 0 Months Ago

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CMU Health is Hiring an OB/GYN Patient Scheduler Near Saginaw, MI

Overview

The OB/GYN Patient Scheduler is responsible for supporting the needs of the OB/GYN department, receiving and directing patients/visitors to appropriate locations, phone call encounters, scheduling visits, recording insurance and demographic data. An OB/GYN Patient Scheduler must exhibit a friendly and helpful affect towards parties within and outside the corporation. All duties are based on clinical operations needs as directed by the Operations Manager.

Responsibilities

Scheduling Responsibilities

Schedule appointments, for both clinic and procedures, using protocol established within the OB/GYN department
Conduct “reminder calls” to ensure patients arrive for appointments and are on time.
Call patients to reschedule if they no-show for an appointment, particularly if they are high risk.
Answer multiple incoming phone calls and open electronic phone encounters
Register basic patient demographics using protocol established within the department
Back-up surgery scheduler
Effectively monitor and manage care teams, ensuring appropriate follow-up
Change appointments for patients and communicate with other health professionals about changes to preparation.
Work in emergency appointments and resolve scheduling conflicts

Medical Records

Record Maintenance and Quality Control

- Records shall be maintained in a manner that is accurate, current and secure
- Outside documents via transfer of an OB/GYN patient will be scanned and filed in patient’s EMR

Public Service, Problem Solving and Legal Compliance. Employee will ensure that:

Phone calls should be triaged to appropriate parties and/or information gathered in response to requests from patients, insurance companies, other physician offices and the like
Patient release forms for incoming and outgoing records (as per legal guidelines ROI) are completed
Maintain that patient confidentiality be the utmost importance

Qualifications

QUALIFICATIONS

Minimum of high school diploma
Strong knowledge of medical terminology
Attention to detail
Medical/OB/GYN background preferred
Proficient in the use of computers and scheduling software or ability to learn applicable software.
Clerical and office support work coupled with keyboarding, and computer proficiency.
Proficient written and verbal communication skills with multicultural sensitivity.

CMU is an AA/EO institution, providing equal opportunity to all persons, including minorities, females, veterans, and individuals with disabilities.