Job Summary

Are you a people person and have a passion for fitness? If so, you may be a great fit to join our amazing team! Club Pilates Framingham is seeking a full time General Manager to run our independently owned Pilates studio. You'll oversee all aspects of the studio including customer retention and service, sales, scheduling, staff management and development.

Responsibilities and Duties

• Lead generation including grass roots marketing and networking
• Implement sales process to schedule prospects into Intro class
• Membership sales
• Manage staff schedule
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
• Independently make decisions related to high level customer service
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

Qualifications and Skills

• 2 years of fitness or relevant sales experience.
• Confident in generating sales and training Sales Reps in sales
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment.

• Ability to recognize areas of improvement and make changes using good judgement.

• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Ability to work harmoniously with co-workers, clients and the general public.

• Proficiency with computers and Studio software.

Benefits and Perks

• Competitive base salary
• Opportunity to bonus, based on performance