The Accounts Receivable Specialist I will report to the Global Collection Leader and will be responsible for managing the Receivables of their assigned region, acting as a backup for the Cash Application and Master Data team, collaborate with other teams to ensure timely collections and performing other duties as assigned. Tasks associated with managing the Receivables include but are not limited to calling/emailing customers for payment, sending out monthly statements or resending invoices as requested, managing and facilitating timely dispute resolution, account reconciliation, attending and participating in group collection calls. The role will have the opportunity to search for and assist on projects that improve automation within the Club Car business.

Responsibilities

• Oversee the collection of the assigned region in accounts receivable to minimize loss and implement process to improve collections and reduce risk of default.
• Serve as the lead subject matter expert for the assigned region, cash application processes and customer master data processes.
• Build a priority customer list, communicate with the highest priority customers via phone or email, research and understand any invoicing discrepancies and work with the appropriate teams to bring the items to a close.
• Attend weekly group meetings that involve several internal teams working to assess, negotiate and collect on open receivables.
• Prepare remittance information based on customer feedback and communicate the results to the Cash Application team for processing in an accurate and timely manner.
• Ensure the cash for the assigned region is applied correctly and collaborate with the Cash Application team to ensure any discrepancies are identified and resolved, ensuring the customer is satisfied.
• Responsible for making smaller credit decisions based on the customer’s payment history and relationship with Club Car
• Maintains a communication log on any correspondence with their assigned customers.
• Act as the primary backup for the Cash Application and Master Data Management team.
• Provide feedback into shaping policies related to key processes and institute process improvements to drive improved performance and automation within the Accounts Receivable team.
• Perform other related duties, training of team members, projects and responsibilities as required.

Other required traits include:

Excellent verbal and written and communication skills.

Strategic thinking, strong analytical and problem-solving skills

Personal presence and ability to clearly communicate compelling messages.

Strong execution ability and a sense of urgency

Collaborative and resilient

Qualifications to be successful in this position include:

Two to three years credit / accounting experience or equivalent of education and experience.

Highest level of integrity and ethical standards

Fluent in English

Outstanding collaboration skills with the ability to work well within a team and across the organization.

Strong organization, prioritization, and time management skills

Excellent oral and written communication skills

Excellent analytical and Excel skills

The ability to use Salesforce, M2C, SharePoint, Customerview and MAPICs is preferred.