Job Description

Summary:

The Barista is responsible for fulfilling orders and completing sales transactions and performing other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions:

• Greets customers and takes food order; provides information about products and looks for opportunity to “up-sell” products
• Prepares all drink orders to brand standards
• Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all customer service and cash handling policies and procedures
• Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
• Cleans and stocks customer area
• Follows brand operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

Requirements**

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Requires the ability to learn and maintain knowledge of brand products and procedures
• Some cash handling and customer service experience preferred.

Additional Information

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
*

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Coffee shop

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Experience:

• Guest Services: 1 year (Preferred)
• Food Service: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location

Job Types: Full-time, Part-time

Pay: $15.50 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Restaurant type:

• Coffee shop

Shift:

• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Weekends as needed

Application Question(s):

• Are you at least 18 years of age?

Experience:

• Barista experience: 1 year (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person