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Cloud Cleaning is Hiring a Commercial Cleaning Quality Control Specialist Near White, TX
Cloud Commercial Cleaning is seeking a Quality Control Specialist to join our team! Because our goal at Cloud Cleaning is to create "raving fans" of our company by providing exceptional service, we've identified the need for a QCS. The primary mission of this full-time position is to ensure that members of our cleaning team are providing efficient and exceptional service to our commercial clients. You will create a schedule to provide routine inspections of our client buildings and check in with clients to ensure satisfaction with our services. You will utilize our custom inspection reporting form to identify any areas needing improvement or increased frequency/additional services that may benefit our client. Schedule is flexible, but due to the nature of the job, a significant amount of the work will need to be outside of normal business hours so that the cleaning can be evaluated without interrupting our clients' work day. You will also be responsible for ensuring that each building has the necessary cleaning supplies and equipment is in working order. Remote work is not available for this position, but it does require travel between job sites daily, primarily in a company vehicle.
Responsibilities and Duties
Drive company vehicle to client buildings (sometimes your own vehicle may be needed as a backup)
Perform inspections of buildings after cleaners have finished working
Use a smartphone-based inspection form to submit reports and photos
During your visit, restock cleaning supplies and check equipment
Provide accurate counts of supplies and equipment on job sites and in shop
Develop and maintain your own calendar and routes
Fill in for absent cleaners on occasion if no other backup options are available
Touch up cleaning as needed
Oversee laundry operations of all janitorial rags and dust mops
Qualifications and Skills
2 years of commercial janitorial experience
High school diploma or GED required
Must be able to utilize smartphone or tablet to complete reports and clock hours worked
Must have excellent face to face customer service skills
Organized and able to maintain inventory tracking system
Motivated self-starter that enjoys taking on new challenges
Able to do light cleaning and lift up to 25 lbs as needed
Company Benefits and Perks
In our office, we love to have fun while we work. In fact, we're BIG fans of the TV show, "The Office." We believe that the best way to create "raving fans" of our company is to create a culture of teamwork, productivity and FUN! Our company CORE values are Communication, Ownership, Relentless Innovation and Exceptional Service! At Cloud Cleaning, we work together as a TEAM to provide exceptional service to our clients. We value each and every team member who works hard to help us create raving fans of our company. Here are a few benefits you can enjoy as a member of the Cloud Cleaning Team:
Family-friendly company culture and company activities
Vision, Dental, Life insurance options available
Paid time off accrual
Fun = Enjoy your work and coworkers
Growth = Looking for more than part time extra cash? We are a rapidly growing company!