Job Title: Factory and Installation Operations Manager

Company Overview:

Closet Factory (of Kentucky) is a leading provider of customized closet solutions, dedicated to transforming spaces and enhancing organizational efficiency. We take pride in delivering high-quality, tailor-made closet systems that meet the unique needs and preferences of our clients. As we continue to grow, we are seeking a dynamic and experienced Factory and Installation Operations Manager to join our team.

Position Overview:

The Factory and Installation Operations Manager will play a key role in overseeing the manufacturing and installation processes of our closet systems. This individual will be responsible for optimizing factory operations, ensuring product quality, and managing the installation teams to deliver performance and exceptional customer experiences.

Responsibilities:

Factory Operations Management:

Supervise and lead the manufacturing team to meet production targets while maintaining high standards of quality.

Implement and optimize production schedules to ensure efficient workflow and timely delivery of closet systems.

Collaborate with the design and engineering teams to streamline processes and improve product design for manufacturability.

Quality Control:

Develop and implement quality control measures to ensure that all closet systems meet or exceed customer expectations.

Conduct regular inspections of manufactured products to identify and address any issues in the production process.

Installation Team Management:

Manage and coordinate installation teams, providing leadership and guidance to ensure safe and efficient installation practices.

Develop training programs for installation teams to enhance their skills and knowledge.

Monitor installation schedules and adjust as necessary to meet customer timelines.

Customer Satisfaction:

Work closely with the customer service team to address and resolve any installation or product-related issues.

Continuously seek feedback from customers to identify opportunities for improvement in both product and service delivery.

Qualifications:

Bachelor's degree, Operations, or a related field preferred but not necessary.

Proven experience in factory and operations management, preferably in the furniture or home improvement industry.

Strong leadership and team management skills.

Excellent organizational and problem-solving abilities.

Knowledge of manufacturing processes, quality control, and installation best practices.

Effective communication and interpersonal skills.

If you are a results-driven individual with a passion for operational excellence and customer satisfaction, we invite you to apply for the position of Factory and Installation Operations Manager at Closet Factory (of Kentucky). Join us in creating organized and beautiful spaces for our valued customers.