Communications Coordinator

Role

• Answer queries from subscribers, patrons, and festival attendees.
• Database entry and spreadsheet updates
• Register participants for the Berkshire High Peaks Festival
• Update the venue’s seating chart monthly.
• Update press contact list for periodic mailings.
• List CEWM events on cultural calendars
• Create and distribute press releases.
• Create letters of acknowledgment for donations
• Assist with the creation of patron event invitations.
• Ensure PCI Compliance
• Act as a CEWM representative at the box office, answering audience member questions, conducting CEWM sales, and troubleshooting ticketing issues. Set up, run, and break down post-concert receptions.
• Event planning, manage the ordering for receptions

Qualifications

• Strong communicator
• Familiarity with the non-profit arts sector
• Microsoft Office, including Excel, Access, and Word
• Google Applications
• Visually oriented
• Tech savvy

The role of Communications Coordinator at Close Encounters With Music and the Berkshire High Peaks Festival is comprised of the following:

Administrative-

• Keeping detailed records of all financial transactions, including ticket sales, subscription sales, advertising sales, High Peaks participant tuitions
• Maintaining an up-to-date contact and seating preference lists for CEWM subscribers, patrons and donors
• Data entry
• Acting as registrar for the Berkshire High Peaks Festival

Solicitation-

• Maintaining an up-to-date press contact list for periodic mailings
• Overseeing the sending of press releases and updating of cultural event calendars
• Postering
• Compiling information and assisting with the production of the annual playbill

Development-

• Some writing and editing of letters of acknowledgment and invitations to gala parties and other patron events

Box Office-

• Acting as a CEWM representative at the Mahaiwe box office, which involves answering audience member questions, conducting CEWM sales, and trouble-shooting in the event of ticketing issues
• Keep an updated seating chart for performances shared with the Mahaiwe

Event planning-

• Ordering for afterglow receptions
• Plating and serving wines and refreshments

Skills the ideal candidate should have-

*Communication Skills, both written and verbal

*Familiarity with the non-profit arts sector

*Microsoft Office

*Google Applications

*Highly organized

*Detail-Oriented

*Graphics Knowledge

*Personable

Job Type: Contract

Pay: From $20.00 per hour

Schedule:

• Choose your own hours

Work Location: Hybrid remote in Great Barrington, MA 01230