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7 Licensed Customer Service Representative Jobs in Hesperia, CA

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Licensed Customer Service Representative
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$40k-51k (estimate)
Full Time 1 Day Ago
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Clinton Alford-Farmers Insurance Agency is Hiring a Licensed Customer Service Representative Near Hesperia, CA

Job Description

Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-timeposition. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Benefits

Annual Base Salary Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Responsibilities
  • Solicits for new business via telephone, networking, and other lead sources.
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Follow through and exceed current and prospective client expectations.
  • Bilingual, fluent in both English and Spanish is beneficial. Adhering to strict FCC rules, please don???t apply if you have any charges related to theft, violence, drugs within the past seven years or ANY past convictions concerning violation of the FCC rules.

Job Summary

JOB TYPE

Full Time

SALARY

$40k-51k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

05/07/2024

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Clinton Alford-Farmers Insurance Agency
Full Time
$94k-128k (estimate)
8 Months Ago

The following is the career advancement route for Licensed Customer Service Representative positions, which can be used as a reference in future career path planning. As a Licensed Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Licensed Customer Service Representative. You can explore the career advancement for a Licensed Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Licensed Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Licensed Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Licensed Customer Service Representative job description and responsibilities

A customer service representative deals with customers who have questions concerning products, policies, or services.

03/25/2022: Boulder, CO

Customer service representatives document their exchanges with clients, often using customer relationship management software.

03/10/2022: Sarasota, FL

Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.

03/09/2022: Lexington, KY

They help customers compare products and services and advise clients about which options meet their needs.

03/26/2022: Lebanon, PA

Representatives who work for utility and telecommunication companies may help customers with service problems, such as outages.

04/05/2022: Worcester, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Licensed Customer Service Representative jobs

Understand the customer’s expectations.

05/09/2022: Macon, GA

Have a clear escalation pathway.

03/19/2022: Appleton, WI

Ability to use positive language.

04/07/2022: Elkhart, IN

Processing orders and transactions.

03/18/2022: Saint Louis, MO

Providing proactive customer outreach.

02/26/2022: Daytona Beach, FL

Step 3: View the best colleges and universities for Licensed Customer Service Representative.

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