Certified Phlebotomist

Clinovators- NW San Antonio CBOC | San Antonio, Texas

Company Overview

Clinovators, a veteran owned and operated health care company, was born out of the idea that the medical needs of veterans – our nation’s current and former heroes – could best be understood by medical professionals, who also share the distinctive experience of protecting and serving the country. Our company is committed to keeping its sole focus on improving the health outcomes of our nation’s heroes.

We are looking to add a friendly and motivated Phlebotomist to our San Antonio team. If you are looking to join an organization that listens to and supports, its team members then look no further.

Job Description

The Clinovators’ Phlebotomist role will supervise, lead, and perform support work in connection with the care and treatment given to patients within our clinics. The ideal candidate will maintain a fundamental responsibility to effectively use all available resources to provide the best possible patient care to our Veterans. As a phlebotomist you can expect to work in our medical lab(s), taking blood samples from patients and adequately labeling them with their information. You will conduct a wide range of tests to identify underlying conditions to assist Doctors with diagnosis and patient care. In addition, you will assist with verifying patient lab appointments.

Key Duties and Responsibilities

• Processes specimens for the section; prepares blood smears and body fluid slides, centrifuges specimens, streaks microbiology plates, prepares specimens for transport to reference labs.
• Understands laboratory methods, demonstrates knowledge of pathological processes with correlation of disease states and test results. Independently performs specimen processing and testing to include moderate complexity testing.
• Identify patients and their personal information using their ID, documents, or other means.
• Determine the right venipuncture method based on patient age, health etc.
• Sets up instruments and performs basic equipment maintenance. Performs basic quality control as instructed, collects quality assurance data.
• Performs clerical duties such as answering telephones, communicating verified test results by phone, typing procedures, performing data entry/retrieval as may be required, filing paperwork and slides, faxing documents, and assisting with inventory of supplies.
• Perform phlebotomy, point-of-care and waived testing as designated.
• Performs work in accordance with laboratory regulatory standards.
• Serve as an informative VA resource to our Veterans when they have questions, concerns, or need assistance regarding VA services or processes.
• Maintain accurate patient medical records by verifying and updating patient demographic information, ensuring correct third-party insurance is on file if any, and provide appropriate Clinovators paperwork as needed.
• Answer telephone calls into the clinic with exceptional customer service and a smile; tasking patient message to appropriate PACT Care Team for clinical follow-up or to appropriate team member if designated Clinovators Vendor or VA personnel.
• Oversee and manage lab schedule through the following: setting appointments, cancellations, reschedules, managing missed/no show appointments, confirmation appointment reminder calls.
• General knowledge of medical equipment and standard office technology such as faxing, coping, scanning, postage machine, phone system, time management system, and electronic health record.
• Maintain confidentiality of exposure to sensitive HIPAA information.
• Maintain knowledge and put into practice OSHA Safety, OIG, and JCAHO Standards and Guidelines to include but not limited to Emergency Action Plan, Exposure Control Plan, EOC Walkthroughs, or JCAHO audits.
• Assist in ensuring the clinic is fully stocked with lab & office supplies for efficient clinical workflow daily.
• Participate in delegated tasks assigned by Clinic Operations Manager as needed.
• Attend monthly staff meetings as well as participating in daily afternoon huddles.
• Attend the required VA MAS scheduling and CPRS training.
• Dependable and consistent attendance and accurate record of time keeping daily for payroll.
• Complete the required VA TMS Training courses: Rules of Behavior and Privacy & HIPAA; complete these trainings annually or as often as required by Clinovators.
• Promote a positive culture setting within the work environment and amongst other team members consistently.
• Use practical knowledge of patient treatment, standard procedures, medical records, and medical terminology to support the clinic in delivering the best patient care.

Knowledge & Skills

• Education: High School diploma or G.E.D.
• Experience: One year of Clinical Lab Assistant or related experience in a Clinical Laboratory to include prior experience with a variety of lab tests.
• Minimum License, Certificates, or Registrations Required: Phlebotomist Certification
• Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
• Ability to communicate effectively and professionally (in person, electronically, and/or by telephone), with internal and external customers.
• Advanced knowledge of medical terminology specific to understanding medical diagnosis and procedures
• Ability to schedule medical appointments and use computer systems in a clinical setting.
• Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
• Veteran or VA patient care experience highly preferred.
• Must be proficient in written and spoken English; fluent Spanish is a plus.
• Must have knowledge of and familiarity with Microsoft Office and G-Suite Products.
• CPRS (EMR) and Vista Scheduling System experience is a plus.

Required Qualifications:

- Phlebotomist Certification Required

- You must be a U.S. Citizen to apply for this job

- Subject to a background/security investigation

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday

Application Question(s):

• How many years of Scheduling Management do you have?

Experience:

• EMR systems: 1 year (Preferred)
• Primary Care: 1 year (Required)

License/Certification:

• Phlebotomy Certification (Preferred)

Work Location: In person