CSO is looking for Trauma Informed Master’s Level Clinical Specialists to join our team in Greenfield. This is an overnight shift and the role is eligible for bonus pay plus shift differential.

Our services offer clients emergency behavioral health assessments, intervention and stabilization (for youth, families and adults,) 24-hour availability (7 days per week,) support from professional Peers, and are a preferred alternative to hospital emergency departments. We offer these services to all individuals regardless of insurance or ability to pay.

As a Trauma Informed Master’s Level Clinical Specialist you will provide clinical assessments and interventions to individuals experiencing a mental health emergency and clients in the agency's CBHC/Community Clinical Stabilization (CCS) programs. Services may be provided at various locations including the client's home, school, residential program setting, the CBHC community-based site, or a hospital emergency department.

CSO offers Training in: Trauma informed care, Motivational Interviewing, Cultural Diversity, Equity and Inclusion, Mindfulness Skills and more.

Responsibilities

• Conduct trauma informed mental health assessment of individuals experiencing a mental health emergency and provide appropriate disposition. Consult to medical personnel, police and other collaterals as indicated.
• Respond to clients at the most natural setting that is safe and feasible following the risk guidelines of the CBHC Program. This includes homes, schools, residential programs, group homes, nursing facilities, and other settings including hospitals as needed.
• Provide clinical services to residents of the Community Crisis Stabilization (CCS) program including risk assessment for unplanned discharges and screening interviews for inpatient step-down admissions.
• Maintain positive professional relations with other agencies and community partner/hospitals; represent CBHC services professionally and act as a liaison with community agencies.
• Complete all initial and ongoing credentialing requirements for those hospitals where employee will be providing services including obtaining required vaccinations, tox screens, and safety/health education competencies. (Necessary vaccinations/x-rays are responsibility of employee.)
• Attend in-service trainings on evidence-based best practices and other topics as appropriate, and participate in quality improvement initiatives.
• Receive regular supervision meetings and monthly staff meetings with the Program Managers.

Qualifications

Clinical Master's degree required, with two years' or more experience treating individuals with mental illness in outpatient, residential, crisis intervention, or psychiatric inpatient setting required; post Master's Degree work expertise preferred. Must be experienced in assessing individuals and managing appropriate dispositions. Must be able to triage and direct workflow efficiently, be familiar with community resources and possess strong organizational, interpersonal, communication, and phone counseling skills. Ability to remain calm and use de-escalation skills under challenging circumstances. Ability to complete more than one clinical evaluation per shift. Must be able to work flexible schedule, including night and weekends as needed. Computer proficiency required including ability to work with email, electronic health record and word processing software. Must be eligible for or hold highest level of Massachusetts' licensure in appropriate discipline, LICSW or LMHC preferred. Valid driver's license and reliable transportation is required to support outreach and home and community-based activities.

Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)

Benefits

We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA

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Job Type: Full-time

Pay: $47,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement

Schedule:

• Night shift

Work setting:

• Clinic
• In-person

Education:

• Master's (Required)

Ability to Relocate:

• Gardner, MA 01440: Relocate before starting work (Required)

Work Location: In person