Position: Security Officer III

Wage: 19.00/hr.

POSITION SUMMARY: Responsible for properly executing Security duties on assigned shift to adequately protect welfare of Guests, Team Members, Vendors, and Casino property while exhibiting excellent Guest service to all Cliff Castle Casino Hotel Team Members and Guests. Ensures all Team Members and Guest comply with all Tribal, State, Federal and Casino regulations and policies. Primarily responsible for duties associated with departmental training and/or medical emergencies.

ESSENTIAL DUTIES:

Primarily responsible for the protection of an assigned area, including observation and reporting of unusual, dangerous, illegal, or suspicious activities.

Patrol assigned work areas and assist Guests and Team Members, as needed.

Ensure all policies and procedures are performed, as required.

Safely operate company vehicles, as assigned.

Routinely practice observation of area and people for safety and security, report potential concerns to appropriate individuals for proper resolution.

Provide excellent Guest Service.

Responsible for facilitating department required on-the job training as required.

Plan and administer the on-the-job training program.

If certified as the Emergency Medical Technician, take lead in all medical emergencies.

Respond to emergency incidents in a professional manner, de-escalate tense situations with Guests and Team Members, and ensure proper and appropriate handling by CCCH and adequate documentation is recorded.

Security Officers are strongly encouraged to improve annually in basic security skills. This may be completed through in-house development courses, outside courses or documented self-development courses.

Perform other duties as assigned.

QUALIFICATIONS:

1. Education:

a. High School diploma or equivalent required.

b. Equivalent work experience may substitute for educational requirements.

2. Work Experience:

a. Minimum 6 months experience in Security and/or Law Enforcement, or Military in the past 5 years or any combination thereof.

b. 1 years experience in Security preferred.

3. Knowledge, Skills, and Abilities:

a. Computer literate in Microsoft Office Products (Excel and Word) to generate reports and correspondence.

b. Present self in a well-groomed, professional image.

c. Excellent verbal/written communication skills.

d. Maintain professional composure in fast-paced, high-stress environment.

4. Professional Licenses & Certifications Requirements:

a. Currently certified in either State of Arizona Emergency Medical Technician (EMT) or Field Training Officer or able to obtain within 180 days of hire and maintain certifications.

b. Able to pass a Title 4 background check per ARS 4-112.G (12).

c. Certified in CPR/First Aid license within 180 days of hire and maintain.

5. Be at least 18 years of age.

6. Able to demonstrate eligibility to work in the U.S.

7. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.

8. Adhere to the Department's Code of Ethics.