Position: Housekeeping Manager

Department: Hotel

Wage: 65,000/yr.

POSITION SUMMARY: Provide overall direction of established housekeeping services and protocols in all areas of the Hotel and Lodge.

ESSENTIAL DUTIES:Specific areas of responsibility included, but not limited to:

• Maintains adequate staffing levels in the Housekeeping Department by interviewing, selecting, training, evaluating, motivating, promoting and counseling as needed.
• Plans work schedules to ensure maximum guest service and in accordance with occupancy, while utilizing labor management tools to control labor expenses.
• Monitor staff workloads and performance to ensure compliance with cleanliness and maintenance in keeping with 4-Diamond/AAA standards.
• Oversight of visual and written inspections of guestrooms and public spaces.
• Assist with development and compliance of the departmental budget.
• Develop and implement controls for expense management.
• Conduct monthly, quarterly and/or annual inventory of supplies, linens, cleaning chemicals and equipment, using a standardized audit tracking of inventories.
• Inspects and evaluates physical conditions of all areas of hotel. Submits recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
• Work with the Maintenance Department to develop, implement and maintain a scheduled property maintenance program for all public areas of the Lodge and Hotel.
• Investigates new and improved cleaning instruments and methods and make recommendations for improvement.
• Maintains a working knowledge of policies and procedures and enforces the same within the department.
• Utilizes leadership skills and motivational techniques in order to maximize Team Member productivity and engagement of direct reports.
• Maintains favorable working relationships with all other departments to foster and promote a cooperative and harmonious working climate.
• Coordinates training programs for current and new Team Members in conjunction with Human Resources.
• Operate the department pursuant to OSHA requirements and guidelines.
• Perform other duties as assigned.

QUALIFICATIONS:

1. Education: High School diploma, or Equivalent required. College education/degree in hospitality or related field, preferred.

2. Work Experience:

2. Knowledge, Skills, Abilities:

3. Be at least 18 years of age.

4. Participate and pass pre-employment drug screening and background investigation to obtain and maintain a valid Gaming License.