Job Description

The Banquet Server is responsible for all table service duties as well as prep work and closeout tasks.

Essential Functions :

• Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and / or holidays as required.
• Assists with banquet room and table prep prior to events.
• Assists with food / buffet preparation before and during the event.
• Ensures safe food handling guidelines are followed by self and team members.
• Delivers food from the kitchen and / or prep area in a timely manner.
• Serves appetizers and plated dinners to guests.
• Takes drink orders and serves beverages.
• Responds to guest questions and / or requests in a timely and satisfactory manner.
• Assists with post-event clean up, inventory, food storage, and tear down.
• Works as a member of the team, communicates with team members and supervisor to ensure an exceptional guest experience.
• Keeps direct supervisor promptly informed of key / significant issues or concerns.
• Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public.

Responds to hazardous situations and / or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.

Last updated : 2024-03-22