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Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations. We strive for patient-centered care and comfort, and we are committed to serving the community and treating our patients as family.
As a Senior Safety, Quality, and Patient Experience Specialist you will be directing safety, quality, and experience work within your assigned scope of responsibility. In this role, you will become part of a team that promotes high reliability and a close-knit culture. Your duties will include:
• Implementing improvement initiatives using the Cleveland Clinic Improvement Model.
• Partnering with clinical leadership to set objectives and key results.
• Coordinating with cross functional stakeholders to ensure compliance with all standards and favorable performance on safety, quality, utilization, and experience metrics.
• Participating in engraining the safety, quality, and experience requirements.
Our ideal caregiver is someone who:
• Has at least 8 years of related experience with safety, quality, patient experience and Performance Improvement program or related healthcare experience.
• Can be a leader in the department.
• Has effective communication and collaboration skills.
• Has previous experience working with Joint Commission.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
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Pay Range
Minimum hourly: $40.48
Maximum hourly: $61.74
The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.
Full Time
Ancillary Healthcare
$86k-114k (estimate)
04/11/2024
06/09/2024
my.clevelandclinic.org
LAKEWOOD, OH
15,000 - 50,000
1921
NGO/NPO/NFP/Organization/Association
$10B - $50B
Ancillary Healthcare
Cleveland Clinic owns and operates a chain of non-profit hospitals that offers pediatrics, cancer care, surgical and specialty medical services.