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Join Cleveland Clinic’s Twinsburg Family Health & Surgery Center and become a part of one of the most respected healthcare organizations in the world.
Twinsburg Family Health & Surgery Center is a state-of-the-art facility that is dedicated to providing world class care through advanced specialty care, primary care and surgical services.
As a Patient Service Specialist, you will provide comprehensive, proactive and Patient First customer service to our patients and visitors through the entirety of their visit.
Patient Service Specialists manage a wide variety of patient requests including appointment scheduling, patient registration, wayfinding and other general questions.
It’s vital that our Patient Service Specialists make positive first impressions on patients and visitors, ensure stellar and efficient patient experiences, reduce financial loss and ensure compliance.
The ideal future caregiver is someone who :
This role will allow you to create the foundation in healthcare that you’ve been looking for. You’ll be supported as you enhance your customer service skills and advance your career as this position offersgrowth opportunities and a collaborative, supportive and respectful work environment.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.
Here, you'll find that we offer : resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.
When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Job Responsibilities :
This is in the emergency department
Professionally investigates, triages, and resolves patient issues using the established HEART Model, ensuring patient’s visit is an outstanding experience.
Proactively assists patients to minimize patient issues.
Education :
High School Diploma or GED required.
Certifications :
None required.
Complexity of Work :
Work Experience :
Physical Requirements :
Personal Protective Equipment :
Last updated : 2024-04-28
Full Time
Ancillary Healthcare
$40k-53k (estimate)
04/29/2024
05/13/2024
my.clevelandclinic.org
LAKEWOOD, OH
15,000 - 50,000
1921
NGO/NPO/NFP/Organization/Association
$10B - $50B
Ancillary Healthcare
Cleveland Clinic owns and operates a chain of non-profit hospitals that offers pediatrics, cancer care, surgical and specialty medical services.
The job skills required for Patient representative include Customer Service, Scheduling, Billing, Patient Registration, Appointment Scheduling, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient representative positions, which can be used as a reference in future career path planning. As a Patient representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient representative. You can explore the career advancement for a Patient representative below and select your interested title to get hiring information.