2 Patient Access Representative I Jobs in Canton, OH
Cleveland Clinic is Hiring a Patient Access Representative I Near Canton, OH
Join Cleveland Clinic’s Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers 476 beds and a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Patient Access Representatives provide a comprehensive set of business and financial related services during the patient access process on the day the patient arrives at Mercy Hospital to receive healthcare services. You will work face-to-face with diverse populations of patients collecting their financial, insurance, medical, and demographic information to complete their registration and leave a positive, lasting impression. This position will also be cross trained to work in other areas, such as Front Desk, Admitting Office and Cashier, and has the potential to float to different locations/hospitals which provides a unique opportunity to expand your professional skillset and experience.
The ideal future caregiver is someone who:
• Has outstanding communication and customer service skills.
• Can multi-task while paying attention to details and staying organized.
• Acts in a professional, caring, and helpful manner.
•Demonstrates a strong work ethic.
• Excels working both independently and as part of a team.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
- Performs registrations by completing an accurate face to face interview to obtain demographic, insurance, medical and financial information.
- Cross-trained to staff all areas of Patient Access at any facility, including but not limited to, Front Desk, Admitting Office, ED and Cashier.
- Maintains productivity and quality standards.
- Functions as a Super User.
- Acts as a resource for training of new team members and during the implementation of new processes.
- Provided registration and cash collection access in Epic.
- Other duties as assigned.
Education:
- High school diploma or equivalent.
Certifications:
- None required.
Complexity of Work:
- Basic PC software application knowledge and ability to use multiple data systems required.
- Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of course within 1 year.
- Must be detail oriented.
- Excellent communication, organizational and interpersonal skills required.
- Must be able to multi-task and maintain composure in difficult situations in a fast paced environment.
- Demonstrates a positive and professional approach and communicates effectively with customers and team members.
Work Experience:
- Minimum of 2 years of experience in a customer facing role with in person or phone contact.
- An Associates degree may substitute for up to one year of the stated experience.
- A Bachelors degree my substitute for up to two years of the stated experience.
Physical Requirements:
- Ability to communicate and exchange accurate information.
- Ability to perform work in a stationary position for extended periods.
- Ability to work with physical records or operate a computer or other office equipment.
- In some locations, ability to travel throughout the hospital system.
- In some locations ability to move up to 25 lbs.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
Job Summary
Full Time
Ancillary Healthcare
$30k-37k (estimate)
08/05/2023
06/11/2024
my.clevelandclinic.org
LAKEWOOD, OH
15,000 - 50,000
1921
NGO/NPO/NFP/Organization/Association
$10B - $50B
Ancillary Healthcare
Related Companies
About Cleveland Clinic
Cleveland Clinic owns and operates a chain of non-profit hospitals that offers pediatrics, cancer care, surgical and specialty medical services.
The job skills required for Patient Access Representative I include Customer Service, Patient Care, Futures, Communicates Effectively, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Representative I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Representative I positions, which can be used as a reference in future career path planning. As a Patient Access Representative I, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Representative I. You can explore the career advancement for a Patient Access Representative I below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Representative job description and responsibilities
Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.
02/20/2022: Elkhart, IN
Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.
01/10/2022: Tulsa, OK
Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.
01/30/2022: New Britain, CT
Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
01/29/2022: Cincinnati, OH
Good people skills are helpful for a patient access representative, to communicate with patients and members of their care teams.
01/08/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Representative jobs
Seek Out Hospitality Skills Training Opportunities.
02/11/2022: Buffalo, NY
Ensure Clarity of Expectations.
01/30/2022: Longview, TX
Listen, understand and take action.
01/24/2022: Longview, TX
Communicate as efficiently as possible.
01/24/2022: Killeen, TX
Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.
12/14/2021: Gainesville, FL
Step 3: View the best colleges and universities for Patient Access Representative.
