Job Responsibilities:

• Manages the delivery of nursing care and practice of professional nursing for non-hospitalized patients (ambulatory population) within a specified department, procedural area, infusion area, and/or Institute.
• Collaborates with liaison departments in maintaining patient care standards utilizing evidence based practice as applicable. 
• Participates in clinical nursing research and supports Cleveland Clinic research activities.
• Identifies and resolves issues affecting the delivery of care.
• Manages operation of unit by analyzing personnel structure, determining staffing needs, monitoring productivity, and providing direction.
• Provides supervision, evaluates performance, conducts selection and termination process.
• Develops strategic plans in alignment with enterprise initiatives. Ensures clinical team works at top of licensure / responsibility. Actively promotes staff and self-development. 
• Develops and maintains unit related patient care standards through continuous quality improvement. Develops quality and safety initiatives to provide highest level of care. Oversees development and implementation of policies and procedures to ensure efficient, effective, evidence-based delivery of health services. 
• Attains and maintains JC and other regulatory standards. Fosters patient and employee satisfaction. 
• Promotes shared decision making with input from staff.
• Assists in the development and monitoring of the budget. Approves purchases, establishes and revises inventory quotes.
• Directs unit participation in evaluation of new products as applicable.
• Other duties as assigned.

Education:

• BSN required. MSN preferred.
• High degree of clinical expertise in specialty area managed.

Certifications:

• Current state licensure as a Registered Nurse (RN).
• Nursing certification in specialty area preferred.

• Basic Life Support (BLS) through American Heart Association (AHA) required.

Competencies (Complexity of Work):

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Ability to function in a variety of medical situations.
• Professional behavior/appearance required, ability to focus on patient safety, teamwork, patient outcomes, patient experience and quality improvement.
• Strong communication and interpersonal skills required.
• Work Experience:
• Three years experience as a clinical nurse; demonstrated skills in leadership, management , communication, counseling, problem solving, decision making, conflict resolution, and group process.

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires corrected hearing and vision to normal range.
• May requires some exposure to communicable diseases or bodily fluids.
• Light Work -- Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
• Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.