Responsibilities:

• Performs blood collection procedures and related tasks.
• Verifies order requests and identifying information prior to drawing blood or collecting the specimen/kit to be tested by analytical staff.
• Labels all specimens collected and delivers them to the appropriate processing area.
• Follows venipuncture procedures and maintains appropriate log sheets.
• Greets patients warmly and professionally at check in or when they present to outpatient lab desks or when entering a patient's room and completes test request entry and specimen receipt using lab computer.
• Performs specimen processing and sends out tasks including accessioning, centrifugation and packaging for transport when necessary for all specimen types.
• Communicates essential information to appropriate personnel.
• Actively promotes effective communication flow both within and outside of the department.
• Picks up and delivers blood, other sample types, and lab supplies to appropriate areas.
• Provides a positive customer service rapport and interacts in a pleasant, courteous and cordial manner with co-workers and patients at all times.
• Participates in team discussions, provide problem solving ideas and contribute to quality improvement goals.
• Performs other duties as assigned. 

Education:

• High School Diploma or GED.

Certifications:

• Formal phlebotomy certification preferred.

Complexity of Work:

• Trouble shooting and problem solving skills in a team environment is essential.
• Effectively operate in a flexible work environment.
• Demonstrate the ability to work under minimal supervision.
• Must be able to excel in a high-volume, fast-paced work environment.

Work Experience:

• Technical proficiency; standard procedures, techniques and common practices required.

Physical Requirements:

• Requires frequent and long durations of standing and walking.
• Visual acuity including the ability to distinguish colors.
• Manual dexterity sufficient to manipulate blood drawing equipment and make measurements.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.